This location is the unbelievably bad. Every couple months we get a strong Chipotle craving and, after much talk back and forth about how poor our experiences have been with them in the past, we decide to give it another chance. We have been disappointed each time. Our last 3 orders have been missing food, usually chips or a side, but we have also had entirely incorrect food in the bags with our name on it. How do you even do that? Even when we get our food, the quality is comical. Tonight: My wife's bowl, which was supposed to have extra lettuce, had (I kid you not) 4 pieces of lettuce, the hard shells on my tacos taste stale, and they forgot our chips.From now on, I will drive myself the extra 15 minutes to the location near Sunbury. It isn't worth giving this location a shot anymore.
This was my first time having Chipotle from this location and I am very disappointed. I ordered it via DoorDash on Friday, April 22nd that was a bowl with chicken, sour cream, shredded lettuce, shredded cheese, and white rice. While I was eating my bowl, the chicken tasted a bit burnt and very seasoned. I understand that the chicken is normally charred however I feel like it was very charred.There was a little amount of shredded cheese in my bowl and the lettuce wasn't shredded, it was in salad piece sizes. Some of the lettuce even looked a bit of brown on it. Finally, the white rice had a powerful lime taste to it. Normally, I would taste a hint of the lime, however it was too overwhelming. I had Chipotle before from different locations and they were better than this one.I will give this place another chance but I was disappointed. I also don't know the situation of the location on whether they are understaffed, in a rush, etc. But overall, it was disappointing. I hope this review was not like a Karen review or whatever, but I was hoping for some decent food to enjoy.
Horrible. We got there and it was a mess and they were very slow. Which I get because they had a lot of mobile orders. The guy who made our food started my moms food and she asked for veggies and he then said they were completely out of that and guacamole. Then after he made mine they had no lettuce and no queso. We asked for chips and queso and after we paid they told us there was no queso. Our chip bag had barely any chips. They were all out of all the lemonade flavors and both coke spots were gone. My mom got her bowl and the corn was frozen. They had no guacamole, queso, lettuce, veggies, or barley any drinks and don’t close till 10.
Listen, this is not an attack on the employees. They all look like young college kids and I’m sure they’re doing their best. Maybe they’re understaffed, I don’t know. What I do know is every time we come here it’s an ordeal. 15 minutes in line. Online orders that are extremely late. Out guac. Out of chips. No tomatoes. Just avoid this location. From now on when we want Chipotle I’ll drive to the one on the other side of 23.
This Chipotle is consistently nasty. This is the last time I’m going there. Chips are always stale, never hot. This time my quac was brown, my chips were burnt yet somehow wet with mystery fluid to the point of falling apart. I have been fighting the urge to throw up since I ate my bowl.
Though towards the road, this location can be bit difficult to see. That said, when I went in to place our order, I was the only one there. There were no fajitas but they were generous with their other toppings. Customer service was good which makes it likely that I will return here in the future even though it's not the closest store to me.
i’m sorry what is this, Managers excuse was “It only had chicken, white rice, and cheese. With only those three ingredients it’s going to be a small burrito. You can ask for extra extra cheese and rice for no cost.” Third time this has happened. my bowl is always half filled. Don’t mobile order from this chipotle, you will be disappointed.
Rice not fully cooked.. chicken not fully cooked.. best believe I better not be sick tomorrow. Will be suing if I am. Thankfully I only had like 4 or 5 bites
Beware.This place somehow lies outside the bounds and rules of our physical universe. Ordered a burrito and somehow it came out colder than ambient atmospheric temperature at the time it was prepared. There was steam. But no heat.Impressive. But concerning.
Been having issues with this location food wise and proportions. But still like the food until tonight. I got extremely sick from what we believe was the corn. Out of two of us I was the only one to have corn. Probably won’t have chipotle from this location again.