This particular Jimmy Johns delivers CONSISTENTLY bad service. There is always something wrong with the order, they are usually running late...it's really unbelievable. Usually it's bearable to have the wrong sandwich just for convenience but today was ridiculous. Today, I ordered a sandwich for delivery....AN HOUR LATER it still doesn't show up. I call and they say they delivered it at the wrong place. Then they ask if I want another one....WELL YEAH! The delivery location is 2 minutes from the location, yet it takes 20 minutes for them to get here. The manager, Alex, tried to say that he "put it in the bag himself" but then proceeds to say that the reason it was late, was because the delivery driver decided to go across town FIRST before delivering my order...in what world does it make sense to have your driver go across town before making a delivery to someone who was already waiting over an hour because of your mistake? There was no attempt to rectify the situation, give a discount, refund, etc....and on top of that, he claims he put in the bag, but the sandwich was made incorrectly, they did not bring a straw, or mustard packets. Look at all the other reviews and you will see that something is SERIOUSLY wrong with this location. They should honestly be embarrassed.
It’s 7:30 PM and this location is supposedly open till nine but it is closed. When I showed up the door was locked but I could see an employee behind the counter so I asked From behind the locked door, are you closed? I said it loudly repeatedly. He just blank stared at me while making someone sandwich. After the longest minute of my life he made his way to the door just to open it and look at me in silence. I asked again are you closed he said yes with a blank stare. I left. This was the most awkward interaction I have had with a human being potentially ever. Like a robot pretending to be a human. This robot may make spectacular sandwiches but sadly I did not get a chance to try one.
Food was fresh and the service was excellent.
Great food... and affordable and fast
Great sandwich, friendly staff and fast.
Fast service. Food was very good. I will definitely try more items on the menu.
Excellent sub..the bread was a soft French role..lots of meat and a great value for $7.35
Freaky fast. I ordered, put my hat on a table and they were handing me my food. Probably 15 seconds... freaky.
I always love going to jimmy johns and there sandwiches are very good
placed an order on sunday @11:30am, got a call around 1pm saying their one delivery driver is having car troubles and asked if i would like to wait or cancel. one delivery driver on the weekends folks