El Rancho Grande - Dorothy Ln

1450 W Dorothy Ln, Dayton - 45409
143 reviews
Mexican
(937) 963-2184

The food is good. I've ate here many times before. Any other time that I've ever come here. I've always gotten off the children's menu because I've had gastric bypass surgery and I've never had a problem with it. They've never charged me extra money. However, today when I went in for some reason they wanted to change the rules. They wanted to charge me two extra dollars to get a children's cheese and chicken quesadilla. Whenever I point it out that I've had gastric bypass surgery, She more or less told me that's not her problem. But that's not their rules or their policy. It's against the law to charge more money than what you advertise on your menus. There is nothing on their menu stating that they have to charge two extra dollars. If you're over the agent of 12. I'll never eat at the establishment again. They discriminate and they're rip offs their thieves. They try to charge for things that they don't post on their menus.

I usually always text my dasher to remember my drink. Tonight he said that he asked for it and they said i didn’t have one. I got a combo and added a margarita. Food was cold and I paid extra for the cheese sauce that I didn’t receive. I talked to door dash. I usually never have a problem besides them forgetting my drink but food was cold tonight.

Almost getting back to venturing out to eat...thus far this has been one of the better experiences. The food was good and staff was friendly and courteous. I had the Shrimp dinner w/rice and veggies ?...My Sis had the Chicken Nochos, both were a good size serving so had to take a to-go box...and ordered a cup of the Chicken soup to go. ??

Just had one of their lunch specials. A beef burrito with beans. Everything about this meal was great except it was not hot. It was carryout so I didn't expect it to be piping hot but it should not have been so cold. They, like many establishments I have encountered, do not sufficiently package food to be taken out. It was fine, but it is the difference between good and perfect.

I took my daughter here for the first time and we sat for about 20 minutes mind you there was plenty of seating and we were ignored. Three elderly ladies came in and they were immediately seated overlooking me and my daughter so we politely walked right back out the door. My motto is if I can see you then you can see me not even sure if I even want to come back here. The best tippers are the ones you tend to ignore, this place needs to be educated as far as all people needs to be treated the same regardless of what we wear.

Definitely not a work lunch establishment. Food was great hence the 2 stars instead of 1. Service was very slow. Drinks took about 15 minutes to receive after they were ordered (10+ minutes before we were able to order them) . Food order wasn't taken for another 5-10 minutes. In all it took about 1:20 for a lunch and we were one of about 10 tables during that time. Great food, but slow service, probably not going back.

Ordered the Steak fajita nachos to go. The veggies were a little too crisp, but 10 min @ 350° took care of that. Well seasoned. I would add queso next time

Carne Asada plate was prepared right. With a side of Rice and Beans and corn tortillas. ?

I came in on a Sunday, they didn’t seem to be busy at all. I ordered Pollo A La Parrilla which I had ordered before as takeout and it was prefect. This time they slap my order together and the portion size was for a kids meal. When I complained to the waitress she requested for them to make it over. I sat there for another 10 minutes for them to only had added more peppers and onions. This was found out once i got back in my car. I was told to leave my name and that the manger who doesn’t work on Sundays would have this situation rectified. Well my advice is get your money back then and there. They will not rectify any inconvenience cause or food not prepared correctly. I will never eat or recommend this place to anyone. Any restaurant that is dismissive of a complaint to a customer that spends good money on a regular is not getting a penny of my money.

Great atmosphere, food & drinks ❤ staff super attentive & friendly.