Best chicken I’ve had in the last 2 decades I’ve had this chicken as a kid back in 2004 but now I’m all grown up and I’ve eaten here again and now im a regular at the establishment. Everybody knows my name and treated me with respect and blended in with their ghetto vibe. Thanks for working hard and making the best chicken. This chicken kicks kfc in the nuts.
Horrible customer service and my food was cold and I need them to be better with time. They need to shut this store down or get better workers?
The recipe if the chicken seems different. Did nor like it at all
I and fairly new to this area and do home health aid work for a living. I have a client in trotwood and I found this and now I order almost every day!
Disappointing. This is not a favorable review.lWas on my way to visit with more family members, niece in tow. In Dayton, Ohio. Decided we needed some fried okra. Bad mistake.This place has numerous deficiencies. I will say the chicken was chicken, but it wasn't the Church's Chicken I recall. It was on the drier side and greasier than expected.How do I know? Well I had no utensils or napkins so while waiting on them, I sampled the wing I ordered..Greasy.Customer service was definitely on the surly side. They were not at all happy about being corrected. A customer at the drive thru commented to me, since I was at the window discussing that my order wasn't right, that they do make mistakes but won't admit it. Additionally, I was discussed by staff as being a problem/complainer before being told to wait in my car and window shut.My large order of okra was given to me just warm, they had put cold jalapenos in the bag with them... I felt them in the bottom of the bag. I requested they drop a fresh batch...they did after a small discussion stating they were still warm I pointed out the cold jalapenos in bottom of bag...end of discussion.Well, the order was wrong on so many levels. Not the order taking. The young man signed in as Doreen C took the order accurately. However, the order was missing a few items and due to the Covid restrictions I assume, I had to get out of the car and go to the drive through window for assistance with acquiring napkins and utensils...which I thought would be in the bag...silly me...I also was missing a drink, extra biscuit and sauce which were brought out the door after I repeatedly asked for my missing items of biscuit and drink and sauce.Truly not recommending this location until they get some more training.
There is always something they don't have...hot sauce....Mac n cheese....chicken! Lol. It's hit or miss.
It was late in the evening and I wasn't going to go because my thoughts was the good wouldn't be fresh... To my surprise all the good, it was hot and it was fresh I called them and left a voicemail. I know they may get many customers complaining so I wanted to give them a kudos on the good being so awesome ?
The wings was little and dried up the Cajun rice was watery, I will never go back there, the one near Hillcrest is the best. The Church's near Hoover sucks.
Food was good fresh and crispy and one of the employees was super nice.
One of the few churvhs that doesn't run out of the feature items , and they are pretty fast