Terrible service. Waited 1&1/2 hours for food. Undercooked or burnt. Waitress complained the whole time saying it wasn’t her fault, not checking on refills. Warm juice and same piece of bacon one end cooked other end raw. Manager wanted to know how the food was and the food was just being set down.
I’m done with this location and their repetitive poor service and poor quality food. They’ve messed up my orders multiple times so I brought it to their attention and it was fixed. So today I figured I’d give them another go and as usual, overall ridiculous. I initially called them and sat there for 5 mins no answer. Showed up to get my food in curbside pickup and after 8 minutes of no answer, I went in. There was only one gentleman waiting on food and other then that the lady was near phones and not even answering. That irritated me. I got home and my sandwich soaked up the chicken gravy they put on those nasty looking potatoes. They couldn’t bother putting it in a separate cup. There was such little meat even on the sandwich too. I’ve learned my lesson. I love Bob Evans but this location all around sucks even after attempts to let them do better.
I’m done with this location and their repetitive poor service and poor quality food. They’ve messed up my orders multiple times so I brought it to their attention and it was fixed. They claimed they’d send me coupons but never did. Whatever. So today I figured I’d give them another go and as usual, overall ridiculous. I initially called them and sat there for 5 mins no answer. Showed up to get my food in curbside pickup and after 8 minutes of no answer, I went in. There was only one gentleman waiting on food and other then that the lady was near phones and not even answering. That irritated me. I got home and my sandwich soaked up the chicken gravy they put on those nasty looking potatoes. They couldn’t bother putting it in a separate cup. There was such little meat even on the sandwich too. I’ve learned my lesson. I love Bob Evans but this location all around sucks even after attempts to let them do better.
Went to Bob Evans for a group meeting. I ordered the Country Fried Steak with mashed potatoes and gravy, green beans and dinner rolls for $7.99. It was great, more than I could eat. I asked for a to go box so I could take the rest home for later. Will definitely order it again the next time I go there!
Good food friendly people, waite time could be better, also mens ? was not up to lets say hygienic. That and the wait time is the reason i only gave 4 ?
When we arrived, the hostess glared at us and had us wait 10 minutes before even acknowledging us. Then it took an additional 10 minutes to seat us. She stopped and talked to the server before seating us and the server told us "It's going to be a while before I can get to you guys." When we did get seated, our table was still dirty. In the hour and 15 minutes I sat waiting for my food, despite asking for a refill multiple times, I got exactly one drink. When my food finally arrived, it was lukewarm. The server did not offer a discount despite the fact that we waited for over an hour for our food and visited our table 2 times. The food wasn't even good once it arrived. The gravy was stick and stuck to your mouth like glue and the biscuits were dry and overcooked.
Did a carry out order. Waited half an hour after pick up time for soup and two kids meals that are now very cold. The carry out girl was doing great but the rest of the staff just sat around doing nothing to help the poor girl. Also not only did I get less than half a thing of soup but one of the kids meals portion is very small. Very dissatisfied.
Literally nothing worse than placing an order to go and then picking it up and tipping 15-20% FOR A CARRYOUT ORDER then finding out 20 minutes after they messed your order up. I ordered a western omelet and paid extra to have mushrooms thrown in there. Go ahead and guess… there were no mushrooms. FBE
The food is usually good sometimes the portions are small or the biscuit and gravy the gravy barely covers the biscuits I got a mishap a few times on my order being charged for it and not receiving it so I was told I will be getting a gift card for the mishap when I called to talk to him about to them about it because I said they couldn't refund my money still haven't received the gift card for that but yet food is good make sure you have time and patience if you go to the one on Woodman
Wanted to get dinner for my in-laws for New Year's day. Tried calling multiple times so we could do curbside pickup and no one answered the phone. So me and my sister-in-law decided to drive up there and order. It took them forever to take our order. Then the girl could not seemingly find the buttons on the computer to take our order and had to keep asking someone else to help her who was reluctant to do so. Then our food will left a lot to be desired. My husband is very particular about getting what he sees in the pictures on the menu and this did not even compare. The portions were barely there and tasted like nursing home food. And of course they left out the extra gravy that we had ordered. So overall the experience was not a good one. Will not be back there anytime soon. It is surprising that this place is even still open after all these years.