We love Piada. I've never had bland Piada until now. We opted to do the drive thru, which was quick and the worker was friendly. But you can see that the kitchen wasn't the cleanest. Having been to a lot of piadas plus having a family member that worked there for some time it was disappointing to see.
Bomb food! Staff were professional and the food was amazing. I had never heard of this restaurant before but I was excited to try it out. I ordered the Mediterranean and it was delicious! We also go a side order of the canolli chips and they were amazing as well!
Amazing environment, the lighting, the chairs, the tables! Staff was super friendly and attentive unlike some other restaurants nowadays. The food was fantastic, the noodles were perfectly cooked and the hot fried chicken was superb. The various selections for toppings were all fresh too! Couldn’t have had a better experience!
Was skeptical based on some of the poor reviews so ordered a backup meal elsewhere or if I was lucky, could be lunch the next day. Happy to say I ended up having that extra meal for lunch. I ordered the carbonarra pasta with penne and chicken through doordash. Food arrived fast and loved the fresh spinach on top. Wasn't heavy. A nice mix of fresh ingredients.
Ordered on Grub hub delivery was timely however we had no utensils or napkins and the gave one little container of dressing for a large salad! After I had to hunt down some silverware!!
We had a wonderful experience here through Doordash. Delivered to our hotel lobby. Everything was delicious and fresh. Wonderful tasting ingredients. The Alfredo was perfect, along with the chicken. And I'm soooo picky with my chicken and meat. I can't have any kind of gristle, nothing weird or I'll throw the whole thing away. We didn't have anything off! We all got Chicken Carbonara with spinach, the kids had theirs with broccoli and they just ate it up. Huge portions of everything too. I was really surprised to log on and see such negative reviews for this location!
The pasta dishes and the salads are always delicious and made just right as requested. Upper Arlington is always clean and cheerful place to eat with everyone talking and seeming to have a good time.
I eat here often. Employees always seem to have an attitude, ask for extra and they barely give you any so you ask again and get dirty looks. If you pick up from drive thru order is always missing something and you have to wait atleast 10-20 min.Food is good but the employees attitude sucks!
The food here is great! However it can be uncertain with wait times. I once had to wait almost 30-40 minutes for an order I made over an hour and a half ago. Food is good service is uncertain.
edit: lane ave still the worst. and now they don't even answer the phones to field complaints. worst of the worst. if you have the option, go to any other location than Lane Ave. food quality is just getting worse & the customer service is horrible (promising refunds they never give when you pay $6 for a half salad and get a pathetic display of lettuce and no other ingredients). they have successfully screwed up almost every order I've placed in the recent months (unless it's something easy like a pepperoni stick). you would think I would learn, but we order from here a lot for work so it's convenient and i keep giving them the benefit of the doubt. do not recommend this location.