Please make a better setup for those of us who are members of the Sip Club. Drink cups should be self serve next to the drinks. There should be iced coffee lids by the coffee station so you don’t have to walk all the way across the restaurant to get a lid, which is annoying when the lines are long and there are people everywhere to have to squeeze through. One of the perks for the Sip Club is that you’re supposed to be able to stop in for a quick drink pickup. Not worth it if you have to wait in line to ask for a cup despite placing a rapid pick up order, or interrupt someone at the counter to ask for a cup. The employees are working hard! No need to slow them down for someone like me who just wants to stop in for a drink.
Placed a pick up order at 8:27am to be picked up at 11:40am. Order soup and a half salad. Show up at 11:45 and was told they were out of soup. Why would you allow someone to order something you don’t have in stock? If I didn’t have coworkers waiting outside for me to pick up my order I would have gotten a half sandwich in place of the soup. In the future a phone call to notify customers that something on their order can’t be fulfilled would be appreciated.
Great fresh food, friendly, respectful service. I can't get enough of the fresh bread, delicious
Just a quick stop for the wife to get a baguette and some baked items. The parking lot is small for such a busy location. She got what she wanted and we were done in less than 10 minutes.
Under-staffed but I'm patient. Can get busy in mornings to 1pm. Located near senior living so you always see nice, friendly seniors (regulars) all the time. Staff is young...majority >25 years old. Establishment is clean inside too.I recommend the 1/2 and 1/2 Turkey Bravo and Broccoli cheddar soup. Comes with a baguette as well. Sign up for free Panera card to earn those rewards. Got a free cookie on one order when I swiped my keychain.
Everything was great: food, people, atmosphere!!! I will definitely visit again!!!
Gotta love that pick 2 combo. The staff here are all so sweet and it truly was a comfy warm space to sit down, relax and chat with friends.
This corporate chain is famous for its cozy atmospheres it's great baked products and great hum great hot drinks regular drinks. Can sometimes be busy but if you're lucky you get a place by the fireplace
Food is always good and the restaurant is clean, but the last 3 orders have not been correct. Most recently I ordered a whole salad and only received half salad. I also requested extra salad dressing and did not receive it.
I ordered delivery and only received the sandwich and nothing else that I had ordered. I called 8 times before someone finally answered with a smart mouth. I asked for the manager and spoke to Richard and he assured me that he would send a delivery of the rest of my order within 2.5 hours. The items never came. I’m sure it will be a chore to get a refund. I won’t ever order or eat at Panera again.