Dulce Vida Ice Cream Factory

4201 W Broad St, Columbus - 43228
143 reviews
Ice Cream & Frozen Yogurt Ice Cream Shop Ice Cream
(614) 696-4547

Have you ever drove by a place, thought it looked interesting, kept having that thought every time you went by, but then never actually went in?DO NOT THE FOREVER DRIVE-PASS-FORGET CYCLE WITH DULCE VIDA.I can't deduct a single ā˜… from Dulce Vida's score. This is the first business I ever wanted to ADD stars to the score. Dulce Vida is THE place to get ice cream. The location you go is unimportant. There is not just many different flavors of high quality ice cream. Not just all the ice cream adjacent sweet frozen treats. Not just the interesting things like mangonada or takis (spicy chip) ice cream. At least one of the locations has hot food too.Since when have you ever wanted to go to an ice cream shop because of the atmosphere? I'll wait.Most ice cream shops you just get it and go and there's little to remember about the storefront itself. The attention to detail about having good product for a good price while also having a good experience while buying the ice cream.If all the flavors don't make sense, just ask for chef's recommendation and taste test. There have been flavors that weren't a favorite, but all the flavors and other frozen treats are delicious. How often can you say that?Dulce Vida is right around the corner with a 7ā˜… star experience. If you never go you'll never know what you're missing. Learning one opened near my house was bad news for my pocketbook.

This place is perfect.The service here is awesome. They are friendly, quick, and efficient.The selection of hand dipped ice cream is vast and you can get cream or water based ice cream for whatever your taste or lifestyle requires.I had a churro while here. It was delicious and fresh tasting even tho it was a frozen churro.Highly recommend!

Some of the best flavors of ice cream around Columbus. Very fast and friendly service. Reasonably priced, very clean.

Best ice cream I have ever had and very sweet lady's working there.

My favorite ice cream factory every time I’m in Columbus I stop by and get me a delicious ice cream

First time here and it was overwhelming with the amount of flavours and variety. i would recommend going in a group or hot summer day to cool off. for abana split u can choose any flavour u want. the funnel cake was okay. the mangonada was a different taste, but it was good. the bright atmosphere hits u.

Fantastic ice cream, superb service, and elote in a cup. 11/10

I have been coming to the West Broad Street location since they opened. We come here frequently. Today I came today and ordered my usual Bionico (with strawberries). At the door there is a sign that says today's special is bionico for $5.99. I thought that was great as that's what I always order. When I went to check out a lady by the name of Angelica (who is not a manager nor the lady that made my treats and checked me out) told the girl that was helping me that I had to pay an extra $3.00 on top of the regular cost. I told them no worries I no longer want it then. I have always ordered this without a problem. I did end of purchasing for $7.99. Their customer service has gotten worse. I will not be returning.

Good food

I've been here twice. Delicious ice cream. Very large selection. Clean. Traditional banana splits (3 scoops of different flavored ice cream). My only complaint is both times the customer service left much to be desired. When customers patronize a business they want to feel welcomed and I just didn't get that vibe. The first visit I walked in and the lady looked at me like "why are you here?." She didn't greet me or crack a smile the entire time. Her energy was just so unpleasant and unwelcoming. It was very uncomfortable. I brushed it off because I thought maybe she was just having a bad day. I went back a second time and was helped by a different associate but unfortunately her attitude wasn't much better.