Really great service! Personable, responsive and fast!
Our server was friendly, which was the ONLY good thing about this visit. The hostess acted like she didn't want to be there. The cashier was do busy with someone on her headset talking about putting back a store item for her personal purchase that she did not even speak to me other than to say the amount due. But the absolute worst part was, the cleanliness, or lack there of. I have not only managed restaurants before but worked in a hospitality training center and would like to share a little secret. Look at the bathroom. Is it clean? The bathroom is a good peak into the kitchen, if one is dirty the other is probably the same way. I'm not talking about the dirt of a single shift, rather if it looks like it needs a deep cleaning, you can bet the kitchen is the same way. Their mens room looked worse then a stereotypical old gas station bathroom. Had the rest of my party not ordered when I return to the table I would never or have eaten there.
The food was excellent and our server was awesome. She said her name was Ty, (Tysha) She picked up every plate as soon as it was empty, kept our coffee cups full and always had a beautiful smile on her face. She was so pleasant. I could have hung out with her all day. My husband and I hope to come back again, just so we can eat the great food and see her.
This is the third time I have ordered from cracker barrel and I've gotten the same thing each time. I got the meatloaf. This time I got the combo which includes the chicken & dumplings and the sugar glazed ham (which I shared with my dog only because I do not like ham and he eats with me). But the meatloaf is out of this world and I can't get enough! It's baked with the ketchup instead of brown gravy which is how I prefer. The mashed potatoes with sawmill gravy (or white flour gravy) which is also what I prefer and a veggie, is what hits the spot. So, cracker barrel, do not change anything about your recipes, because I would like to stay a satisfied customer! One thing, it would be nice to try some cabbage rolls..... Just sayin!
Went here with my girlfriend and we both ordered a sirloin steak meal, medium rare. Both steaks came out bloodier than when they were still on the cow and were flavorless. Never got a refill on drinks. Felt ushered out of the restaurant. The restaurant was at most a quarter full so not very busy. Tried to make a complaint about our less than satisfactory meal at the front counter and instead of even offering a simple apology we were asked "oh. How about M&Ms. 3 for $4". I don't think trying to sell us candy was a good consolation for feeling like we wasted $40. Our server was nice however.
Food came out cool for all three of us. My chicken wasn't cooked but brought out veggies and potatoes. It was good when it finally came out. They gave us our meals because of the kitchen problems which was a good PR move. Server did a good job. We'll no doubt go there again dispite they problems today.
Went here with a friend for lunch. Got the vegetable plate. I've had this at many different locations but 2 of the items looked different and did not taste good. My friend found a large corner of a plastic bag in the bottom of her salad. Never coming here again!
Stopped by here and the service was fantastic and fast! We were never left without refills and we were checked on several times by our server and even the manager. Very friendly staff and nice atmosphere. Would definitely eat here again.
Visited last Thursday morning. Our waiter Hunter was super sweet and on point. Our food is what you would expect for comfort grandmas breakfast.
The food was excellent as usual, but the hospitality was the best I've had. The guy that served me was humble, sweet, attentive and patient with is. He alone gets 5 stars. That's why I go a lot to this Cracker Barrel the service and food and atmosphere is amazing.