Rincon Criollo Take 2

7403 Denison Ave, Cleveland - 44102
82 reviews
Puerto Rican
(216) 331-4525

They did not take the online Groupon purchased.

Great food and atmosphere!

Great food nice and clean environment wonderful place I really love it looking for some good food I recommend trying this you will not be disappointed

I has never been to eat at the restaurant, but we have ordered food for takeout.it is always very delicious. Personally, I love the beef steak with onion and the Stewed Cod, not to mention the beans, they are very tasty.

Good food, great service, and a clean place

Delicious food! Everyone that works here is friendly!

Was overcharged 3 times. When mentioned that the to-go bill was incorrect, I was dismissed with “Those are the prices”. Then she said it was a “tax charge”. Tax on carry out?! (No beverages). When asked for a receipt, I was told they were out of receipt paper(?). No option for a emailed receipt.The place is ran poorly and they make their own prices as they feel like it. Another embarrassment to the Puerto Rican community.

I went to the restaurant on 11/20/21 for lunch with my family from out of town and asked for two alcapurrias, I told the lady that we were going to eat there and to keep adding to the bill until everyone finished ordering, she replied; “NO” you have to pay for this now. I said ok but when I got the food it was cold and hard like cardboard. Not only te service was bad but the food was terrible. I asked if they could give me fresh food and the excuses were coming out so I asked for my money back and they told me that because I paid with my credit card they couldn’t give me my money back. I end up leaving the restaurant upset and embarrassed because I told my family that the food there was good and the service was good. I told the lady that she could take the $5 and give it to the young lady at front for her bad customer service. I never experienced anything like this here before and I hope that the problem get fix. Customer service is one of the most important things in the restaurant business and the quality of food.

very clean restaurant, fast and friendly service, food is great.

I have been going here for years and the service has declined. Each year the service is worse. They are slow. Servers disappear often. The food is a bit pricey which wouldn’t be so bad if it was consistent. I like to support local and small business which is why I go back but sometimes the food is awful. I suspect it varies depending on the cook. I wish the owners would take more pride into their business. I often wonder if the customers in business suits are treated superior and the rest of us get scraps.