Lady Luck MTS Bar & Grill

19309 Nottingham Rd, Cleveland - 44110
124 reviews
Pubs American
(216) 531-8102

I wish I could give this place a negative star. Service was terrible! My husband went there to get food for lunch before he went in to work. He called in the order, then got there went inside and waited a whole hour. Only to be told A HOUR LATER that some items he ordered were not available and they hadn’t even started to make his food at all. He was told he would receive a call with some form of a resolution and has not received a thing. We will never step foot in this place and advise others not to.

I only picked up a doordash order.. staff was nice... They need some more AC.. but everything else I saw was good

Since there isn't a ZERO review option they get a one, they use to be good place to go for a fun time. Good fresh food and quality drinks and I will say tasty food again. But now the service is terrible the bar service is rude. Definitely could use a redo, new ownership or management. Because your staff doesn't seem to like people or their job. Everyone was complaining not just me. I hope this place doesn't continue to go down because at one time it was a nice fun place to go. Lady lucky is a long standing restaurant/bar in the neighborhood PLEASE DO BETTER! And it took them over an 1.5 hr for wings that were wrong!!!! Please don't run this bar into the ground by being, ghetto, nasty, and disrespectful. If you work at a bar you should like people.

It's a bar so if you didn't go to drink just get a delivery. The app said my food was ready and I still waited almost 30 minutes!! Then the barmaid and bar man just wall by making no eye contact with you ESPECIALLY so they won't hear you scream over the music if your order is ready. I had the Cobb salad. The chicken was overcooked, chewy and smelled funny. The bacon was raw. After I picked the chicken out (threw it away of course) and nuked the bacon it became decent. The upside was they gave me an abundance of dressing so my mediocre salad was properly dressed!!

I placed an order for a fish dinner......it took awhile but it was ?

Walked in there was only eight people at the bar none of them had drinks waited 10 minutes to get served and got kicked out for complaining.It was the first and last time I was in there.

The bartender's costumer service was HORRIBLE, the only reason they get two stars is because of the gentleman in the kitchen. I read bad reviews before leaving my house today online and still decided to give it a try looking for potato skins near me, in which they did not have. The menu was very inaccurate as far as three items I attempted to order that they did not have. Therefore, I chose to order fried okra and mozzarella sticks. The menu was taken from me when I was still ordering, so when I finally got another menu I ordered wings with a different bartender After about an hour of waiting for my food, I attempted to order a round of drinks with the original bartender and followed up on my drinks 30 minutes later because apparently she forgot, she brought me shots when I ordered drinks and had an attitude when I asked for ice and juice in the drinks as I am not a big drinker and need juice to drink it. She finally gives me two separate paper bags, one has my okra the second has the wings that I ordered with the other lady. I let the bartender, I believe her name was Kisha, know that I did not receive my mozzarella sticks and she instantly started yelling at me that she was not the kitchen and I had to wait until the kitchen gave them to me. My main issue was that I was not complaining but advising her, I ordered the wings with a different lady and did not want her to assume with giving me two bags that I had my complete order that I had already paid for, I never expected to be yelled at, cussed out and disrespected for checking on my order from over an hour prior. Eventually I tried to follow up with the other bartender as I was scared to follow up with the extremely rude one and she acted like she was scared to follow up with the kitchen. The guy from the kitchen advised me that there were no mozzarella sticks and purchased me a drink for my bad experience and refunded my money, which was a great gesture but I wouldn't support again with bartenders that yell at you for following up on an appetizer order placed in the 8 o'clock hour that is still not received after 10:30 and unapologetic when you follow up, please train Kisha or whatever her name is in costumer service.

Bartenders say the hell with new faces, only the regulars especially the fellas and the girls they cater to either friends or whatever get the service waited 15- 20 minutes, all that keep trying to flag & sayexcuse me & they just keep on strolling those girls not blind &the lights was on but hey our money spends all over not just in there.

GREAT FOOD, GOOD PEOPLE!

Taste great their wing they cost $17 add more or something to make it worth the trip nothing special