I have tried this place once or twice because I normally like the food at arbys but this one needs some serious overhauling management-wise. Employees are short with you and kind of rude, they forgot a part of my order (and the food isn't exactly cheap) and could barely care to throw together the rest of what I ordered neatly. There was nobody ahead of me and the parkinglot was empty so I'm not sure why they also made me wait about 5 minutes before even taking my order and then another 10 waiting for it at the window. Never going here again unless I see a "now under new management" sign. Beware of businesses like this that steal your money and don't focus on quality or training/compensating their staff properly.
Went threw drive threw .Waited on my food while the employee was taking someone's order while my food was just sitting there.A male employee walked up and told me he would get my food made fresh for me to pull up.When I got home a block away food was cold my apple turnover was not in the bag.This is the second time I have gotten cold food from there.Whats going on with this test they need to do better .Oh yeah and change the grease there frying there fries in I'm so disappointed.I will never return to this location.
It was dark and the menu board was not turned on until I asked them to do so. When I got home I was given one if the spicey fish sandwiches which was too hot for me and gave me the hiccups. I called them and no one answered the phone. Feel I lost 3 bucksand was hungry as well.
Food was very fresh and tasty, establishment was clean and organized. Short wait time and Great customer service.
Been sitting here for ten minutes now while employees come out and smoke back to back. This is a DoorDash problem for people who make money this way.I reached the voice box and the guy goes, whenever your ready and I say I’m here for so and so… and he goes hold on… gets back to me and goes ohhh you still here… like yeah you told me to wait…
Food was awesome. Staff was great. When I asked for ketchup the lady handing me my bag told me ketchup was in the bag. When I got home and took my food out, there was ketchup and other sauces that I forgot to ask for and there was plenty of sauces. Other places like McDonald’s, Burger King and Taco Bell it seems like u have to beg them for sauces and then when they give u some their cheap.
Took 15 minutes just to order food. The line was all the way out into the street behind me and the workers inside were just cleaning and not taking orders. Then we pulled up to the window and the lady was very rude to my fiancé and I for no reason. I'm not even sure I got what I ordered completely. The lady who was taking orders was also on video chat with her son in the window talking to him instead of doing her job.
One of the worst experiences ever. Lady at the drive through order was rude and very disrespectful. I waited in line with 10 other cars in front of me for 20 minutes and the workers are inside sweeping.. then I waited another 25 minutes just to get my food. Horrible staff
Waited waiting Waiting no one ever came back to take my order
John came in so clutch today. Give him a raise!!! Great and kind service