Kroger

8241 Vine St, Cincinnati - 45216
12 reviews
Grocery
(513) 821-2230

I won't go back! Me and my boyfriend saw a rat. Yes a rat! Running down the pet food aisle!

we mostly visit the store for produce

Customer service is REALLY bad. I watched multiple manager and employees, namely Nate and Mary ignore people in the self checkout that needed help. I waited for literally 20 minutes for someone to unlock the case just for q-tips, and eventually gave up and left after asking three times. The last dude I asked just shrugged and said he was going on break. I saw one dude steal his stuff because no one came to help at the self checkout and I honestly don’t blame him. I don’t know why $2 q-tips are locked up anyway

I love this location! The store is smaller so there is less selection than some of the other stores. I love this place to pop in and do a quick loop of the store and grab a couple things I need. The employees are always friendly and quick to help when needed.

Saved the day for me. Needed a quick stop at Kroger while making a series of deliveries and needed to get gas using Kroger points, so this was in the right place at the right time. Kroger store layouts tend to follow one of a few basic patterns ( with exceptions for the super stores that make me crazy ) so it is fairly easy to come into many unfamiliar stores and still navigate fairly easily

Always convenient, obviously the Kroger standard. I justed picked up a few drinks.

Got everything you could need

Got attacked in the parking lot. Dangerous place to shop

I used to love this store. Small and accessible with a decent variety for a smaller store. However, the customer service has been HORRIBLE the last 6 months. Employees could not care less if they help you. Always angry and unwilling to help. Never see a manager around. Was just there with one lane open and eight carts waiting in line. Employees just wander around in slow motion. I/4 of the coupons that I download onto my card I can't use because they do not have the items in stock. This place is going downhill fast.Wondering if anyone from Kroger even reads these reviews...come on Kroger management, prove me wrong. I am almost done with the Kroger brand all together if this is the way you allow your customers to be treated. Even if it is only one bad store, it has your name on it and that is what anyone who goes into that store will think of your brand. If you cannot improve one small neighborhood store I am done. There are other brands to shop and I will be more than happy to drive extra to at least have a moderately decent shopping experience.

Came here to be interviewed for a deli position. Didn't occur to anyone that I should've been notified that Mark Jackson wouldn't be in today and schedule me for a different date and time and waited until I got here 30 minutes early to tell me and ask me to come all the way back here tomorrow. Complete waste of time. Kroger, do better.