Cold Stone Creamery

1020 N Bridge St, Chillicothe - 45601
34 reviews
Ice Cream Shop Ice Cream & Frozen Yogurt Custom Cakes
(740) 779-2163

Went there yesterday at 705pm it was closed.

Out of a lot of the add INS. Guy waiting on us keep wiping his nose. While waiting on us. Young workers standing around, when tables needed to be cleaned and trash was over full. They was enough workers that one could of been taking care of things. One of the workers was eating a roll at the counter.

Disappointed with what was supposed to be a medium cookie dough with peanut butter and fudge mixed in. The amount I got would have fit into a small cup.

Just visiting here.. wanted some ice cream and the store appeared to be closed at 8:45, says they close at 10.

I ordered a got to have it Chocolate Devotion. 1st they stated they did not have brownies but was using chocolate donuts instead. Then they stated they was out of chocolate donuts. I asked them to just substitute it with M\\u0026M's. I then realized that a Snickers Bar would taste better so I changed it to Snickers instead of M\\u0026M's. I also asked to have a Heath Bar added to it. When they stated they did not have any Snickers I went back to M\\u0026M's. When I got my container it only had Chocolate Chips, M\\u0026M's and Heath. It did not have any of the sauces in it. I was very disappointed in the service we had, along with the quality of the Ice Cream. We also had to do this through the drive thru because the lobby closed at 3pm. Very difficult to do.

I ordered a got to have it Chocolate Devotion. 1st they stated they did not have brownies but was using chocolate donuts instead. Then they stated they was out of chocolate donuts. I asked them to just substitute it with M&M's. I then realized that a Snickers Bar would taste better so I changed it to Snickers instead of M&M's. I also asked to have a Heath Bar added to it. When they stated they did not have any Snickers I went back to M&M's. When I got my container it only had Chocolate Chips, M&M's and Heath. It did not have any of the sauces in it. I was very disappointed in the service we had, along with the quality of the Ice Cream. We also had to do this through the drive thru because the lobby closed at 3pm. Very difficult to do.

Its an ice cream store, how do you run out of ice cream. They said their vendor hasn't been there for a week, why not find another vendor. This was my first experience with this establishment, my sister is in from georgia, she said you have to try it, its the best place to get ice cream. Was truly disappointed for my first visit, makes it where I don't want to go back. No ice cream, they were sold out. It just wasn't very good. They had no bananas also, I mean why couldn't they just run to walmart down the road and get bananas. Truly disappointed with this experience.

What a place...a must to visit...great folks there

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Yummy to the tummy!