Employees are always very nice but I’ve been to this one a few times and every time I get a steak and cheese or a chicken bacon ranch and ask for it not to be toasted, I get completely cold meat. Assuming steak, chicken, and bacon is still going to be cooked.
A health inspector needs to go here, food poisoning and bad service
ordered a B L T. t for tomato, how do you forget that??!
The sushi menu is quite extensive and it was good, but not great. Decent dumplings and spring rolls.
Very poor service, I did a DoorDash order because I didn’t my car to go pick up sandwiches. So I ordered 4 foot longs which was pricey. Upon getting them 3 of the 4 where not made right, I specifically asked that one have “light” Mayo and of course it was drowned in it, plus had topping I did not want, then there was another one I selected salt pepper oil and vinegar and it was covered in Mayo and was supposed to be on Italian herbs and cheese and it was made on wheat, I ordered mine not toasted it came toasted and dry hardly any sauce. I call to tell a manager and I am told she is the assistant manager and they won’t have a manager in until Wednesday, then after I explain this she says the only thing I can do is refund you if you bring them back at which point I explained I did DoorDash for a reason her very poor customer service skills said well that’s all I can do! WOW with today’s technology we can order food online and never see anyone to deliver it but can not send pictures for mistakes in service or anything. Overall horrible customer service, poor attitudes, can NOT follow directions for an order. Pick a different location !
I am a regular client at subway.. and everywhere is nice except wallmart massillon branch. We had dinner 3 times there this month and they have the best worker i ever met but always working hard alone without any help although it is crowded.. she is doing the work perfectly full of vibes smiling and very helpfull but subway needs to appreciate her more i guess her name is tiffany i am not sure... thank u
Power bowl is just some a sub thrown in a bowl they don't even shred the cheese just slices but charge more for no bread.
Slowest Subway in the city. Employees don't help each other, treat customers like they're an inconvenience, and generally would rather be anywhere but there.
Fresh food
Always love subway when I'm traveling. This location had a great SPECIAL. Buy 2 foot long, get 3rd free!