Burger King

14 Pearl Rd, Brunswick - 44212
104 reviews
Burgers Fast Food
(330) 220-6770

Worse drive through ever!!! Rude,Rude,Rude.The lady’s are the worst. Only asset they have is the young kid working the window that is thorough and polite when he’s there.

Even with the short starting everywhere this place has done well still. Reasonable amount of time to make the food, line is cleared in the drive through quickly and order is always correct.

Its just an ok burger king... i ordered off the app but when i got there I still had to wait for my food to be made.

Wow...the only reason I don't make this review a 1 star is the fact I've always had great service here. Idk who took my order over the intercom at the drive thru but she was completely rude and unprofessional..I waited for few minutes to place my order due to both lanes being busy. She comes over intercom "yes hello! What do you want!" I place my order. She says "what flavor drink!?" I repeat hi-c fruit punch. She responds "cherry or coke" me thinking she is assuming I'm aging icee. Me not wanting to be here any longer just says cherry. Just a complete lack of customer service. Not what I'm used to at this location. Very sad they have someone so rude taking orders on the intercom.

Clean, warm, open, well staffed. Everything you want in a fast food joint these days!

Always great, fast and affordable. The dining room was closed for to short staffing due to COVID-19 but the drive thru is open for business.

Took 3 trips and a total of an hour and 15 minutes to get the food we ordered. Ordered a plain original chicken and received it slathered in mayo and lettuce. Husband ordered a number 5 big king meal no mayo and received a number 4 meal. When we went back to get his they again made a number 4 and got mad when he said the big king no mayo. Mind you they had our receipt w what was ordered on it. Husband asked for a fresh coke to replace the one he had received over an hour prior which was now watered down. Ashley who is the rudest manager I ever met slammed the window in his face and told him to not ever come back. When I tried to call the restaurant about the order they answered and hung up on me 3 times. Took 4 times to get them to actually answer and speak.

The employees of this Burger King are absolutely terrible they don't know how to order food correctly they talk over you they speak bad upon you to your face and the management does nothing to stop this and the management is just as bad the manager actually will yell at you and tell you that you're wrong and scream in your face and you can be 100% right I don't care if I'm an angry customer and I've used profanity you're a manager you're supposed to be able to handle the situation not start screaming and cussing at a customer pretty sure her name is Ann longer blonde hair...she must be the one who trains the terrible crew cause they all act just as bad as her

Check your order before leaving. Just want through the drive up. Ordered mocha iced coffee. Just took a sip. Got plain ice coffee.Already on the highway. Tried to call three times no answer or machine to leave a message.

Completely and utterly ridiculous. Just attempted to go through the drive-through here at 5 PM on a Thursday, and the location was completely closed. Wasted a huge chunk of my lunch break from work on nothing. Not only that, there was not a single sign posted anywhere stating this fact, let alone an explanation. If this company is so hideous that they can’t even have enough employees to run a location in the late afternoon/early evening it speaks volumes. If an individual location doesn’t have enough staff, they need to close permanently. And in the age of the Internet and social media how hard is it for the manager of this location to alter the hours on their Google listing?