1st time ever ordering from this place & it was amazing. Everything was fresh, boneless wings was slap we even got free sides of fries when we ordered wings ! Definitely will be ordering again.
Over two hours for my food and refusing to give my food to three dashers ??♀️ Hopefully the food is good and all there might I also add third time they answered their phone
Chili’s ghost kitchen operating as an actual restaurant. Don’t waste your time, boneless wings were rubbery and absolutely disgusting…trash!!!!!
I ordered wings online for a carry-in at work. After placing the order, I realized that I had placed the order for pick-up at the time of the order rather than for pick-up the next day. When I called the phone number listed on Google, there was an automated answer telling me that It's Just Wings is in Chili's and then it rang, and rang, and rang, before finally disconnecting.Since I could not get through and wanted to save the restaurant the trouble of making the order, I decided to call Chili's. I explained to the Chili's staff member the mistake and how I needed to have the order for the next day. She assured me that it would be taken care of and the order would be ready for pick-up the next day at 11:30am.When one of my staff members arrived to pick up the order at 11:28am, he was told there was no such order. I called the It's Just Wings number listed again with the same result as before -- being disconnected.I called Chili's again and spoke to a staff member explaining the problem. She connected me with the manager. I explained the issue again and provided him the order number. He placed me on hold for around 6 minutes and came back saying that he could not find the order. He explained that since It's Just Wings is not Chili's (despite being made at Chili's by Chili's staff), he could not see any orders for them. I asked if the order could just be made then, but he repeated that he could not see their orders, or take their orders, and even if he could it was now the lunch rush and would take an hour to make. I asked if he could process a refund and explained that my bank account transaction was listed under Chili's, not It's Just Wings. He said he could not because he could not access their systems. He suggested I call It's Just Wings and I explained how that continued not to work for me.I did try calling twice more without any luck. I then looked on the It's Just Wings website, searched for a corporate number, searched for a customer service number, all to no avail. I finally left a help inquiry on the site without any follow-up. Hopeful for a resolution through filing a dispute with my bank.This is a really strange model that seems to be unmanageable by the staff responsible for overseeing the production of the food. The lack of ability to actually contact anyone that can help is incredibly concerning.
Never had wings that tasted like hot dogs before..will never ever order from here again..I would like to know where this store is getting thier wings because a investigation needs to be done on why they don't taste like chicken
I don’t really know why there a lot of bad reviews but I love the bone less wings and the fries are fire ????
THIS PLACE IS HORRIBLE! DO NOT SPEND YOUR MONEY HERE! The wings are garbage! They didn't even coat my wings with that horrible sauce they have. Please DO NOT support this place until they do right for the customers!
This place is terrible for wings and service. I ordered the smoked wings and I was given fried wings that were not even seasoned correctly.I checked in for curbside pick-up and was passed up completely for someone that came and parked after me. I checked in on the link texted to me and was the only one waiting. I went inside and picked up my order when it was clear she wasn't going to bring my order.I refuse to order from here again and hope this provides a clear picture of how they do service.
For the price you pay, come on you can't beat it! 11 big wings and fries for less than 10 dollars.
the fries are ok, boneless wings are hit or miss... but always served in a pool of butter every single time, i don't see why?? it just overpowers the flavor of the wings. the sauces are ok but ususally thrown at the bottom of the bag. should be called It's Just Chilis