This place is absolutely horrible. Ordered our pizza and 2 hours later no show. Called at least 10 times until someone answered...said our pizza was the next one out. Hour and a half later still nothing. I drove to the location only to be told they don't have my order. Thought I may have been at the wrong location and left...it was the right one so I called 10 more times and no response. Now I have to deal with corporate. DO NOT GO HERE.
ordered online and got a message my order didn't go thru but they took$40 off my card. they refused to give me the pizza but it took my money and it took 5 days for my money to be back on my card. the manager was rude and didn't care she said it happens often with there online ordering.
I liked the email letting me know where my order was in the process.
The restaurant was very short on help, but I received my order on time, the employee was very nice, and the food was very good.
It was fast and as I ordered. They did a good job.
They messed up our order both of the last two times we ordered from them. Also, three of us had food poisoning after the last order and none of the three of us ate any common items. This indicates a pervasive, wide spread contamination and unsanitary food prep area or methodology. Avoid this place at all costs.
They got my order correct and on time.
Tasty, and value for your money. Ease of ordering and on time delivery.
I ordered extra sauce and there was hardly any making our pizza rather dry
At 12:10 pm ordered 2 pizzas for delivery 1.4 miles away. Was told it would be a 40 min wait. At 12:47 received call that driver had "to take his wife to the emergency room." So they said they would have Door Dash deliver my order and it would take another 20 mins. Now I had to use a credit card instead of cash which worries me. Said I MUST have a receipt. No problem, he said. Then I get a text at 12:57 from Door Dash that my order would be delivered at 1:35 (more than 20 mins).The next thing I know at 1:10 there's a text saying the Door Dash driver was approaching my home. He dropped off the order and said there was a receipt tucked in. He was right about the receipt and it showed the two pizzas I ordered. However that is not what he delivered. He ignored our attempts to flag him down. Called Pizza Hut, they said to keep the wrong order and they would issue a refund and get us the right order in about another 50 mins. I said no thanks - just issue the refund and I'll go to Marcos. They put the charge through anyway. The wrong order went to a neighbor. All I wanted was some favorite hot pizza delivered - I just had knee surgery and am not cleared to drive. I can't speak to whether the food would have been good - it's a mystery.