Total wreck at the cash register. Mistook my food for someone else’s, put food in a bad then handed it to me. Later when i got home, they gave me the wrong order. Terrible.
Good food... first time... wouldn't mind going back
We love our Piada in Toledo and we were not disappointed by this location. VERY clean store, very friendly crew, always delicious food.
Horrible. The girl made my salad really good but drowned it in dressing when I turned my back. Guy in chef hat doesn't want to be there.Tired of wasting money on fast food...disappointed. the used to be good
My granddaughter placed a to go order. First they said they did not get the order. Then they said it just came through, then they said her card did not go through after I had waited 20 minutes band they cancelled the order. They said I could pay for it then they would start it. I finally left without the food. This was so ridiculous. Several door dashers we're having trouble . I will NEVER GO HERE AGAIN. Got a response from the owner on this website. Sent an email with my phone number and never got any response. If you get the response below, don't waste your time emailing it.
If I could do less than one star I would. My girlfriend and I both came in to order some food to dine in, also to order takeout for our family we were going to meet up with. We came in to an empty store with the workers in the back conversing in the kitchen…not greeted. We waited patiently and respectfully; finally were welcomed and asked what they could get started for us. However they proceed to make a takeout order instead of ours…then mixed ours into the process. Once they got to ours they didn’t pay us any attention as they were working on the one mobile order or whatever it was….then they proceeded to give our food away to the mobile order and we sat there again waiting for them to run out and chase the person down to recover our food and rebag it for us. I ordered one of the pepperoni sticks and had to come back up to get the included sauce cup. Also we were being rushed through this whole process and not given the chance to request our drinks and stuff. Not even a simple sorry too. TL:DR Horrible customer service; missing items; items given away to someone else and had to be recovered. Thanks “Mallory for the worst experience with this company I have ever encountered! Mallory is the white cot that we think had a little to much to drink on break. I really do appreciate you making me taking the time to write this in the hopes no one will have to go through that again.
Greeted from the Chefs upon ordering. Alahsen made our experience wonderful with polite gestures of what to order. Great interior design. Love the vibe of customers and workers. Thanks for a great take out dinner. The Spaghetti ? was favorable. Noodles and sauce was fresh with Italian flavor. Boy or boy that Salmon steaks are marvelous too. Such a delectable dinner and I loved the garlic dough. Thanks Piada
There are other choices here other than pasta. This was a great surprise to me. I enjoyed my Bacon and Blue salad. 2 sizes to choose from. When a person in our party of 6 received the wrong item, the staff was quick to remedy the situation. I would give it 5 stars, if the older gentleman who waited on us was a little more clear in his instructions, more patient for 1st time customers and listened to his customers more. The rest of the younger staff were super great!
Absolutely love it, your cashier Isaiah has great customer service, I was nervous about this place because I’ve never had it before but he really made me feel welcome. I will definitely be coming back again and hopefully Isaiah will be there because his service is outstanding! 5 stars for sure!
I ordered for delivery and I looking at the menu there is a ( hot) or ( cold ) option on the menu.So I ordered hot crispy chicken. It was so flaming " SPICY", " HOT"I thought I was ordering hot temperature vs cold chicken.It was so ? hot. It was unedible . $ 8.00Down the drain........ hoping for a refund ?