Dunkin'

1830 E Waterloo Rd, Akron - 44306
111 reviews
Coffee Shops Coffee & Tea Donuts
(330) 733-0873

By far the best location ever!!! These employees recognize their customers by name and are so polite. there are some who have their worst days but heeey who doesn’t?!? The manager has done a great job of cleaning house and making sure things are in tip top shape as much as possible.. only one person can do so much so give credit when it’s due.. this location have came a long way !!! I also wanna mention they are AMAZING AT REMEMBERING ORDERS!! I can pull up they hear my voice they just pull me forward and have my drink ready to go and I love it!!!

By far the best location ever!!! These employees recognize their customers by name and are so polite. there are some who have their worst days but heeey who doesn’t?!? The manager has done a great job of cleaning house and making sure things are in tip top shape as much as possible.. only one person can do so much so give credit when it’s due.. this location have came a long way !!! I also wanna mention they are AMAZING AT REMEMBERING ORDERS!! I can pull up they hear my voice they just pull me forward and have my drink ready to go and I love it!!!

The place was great its new staff was super friendly the donuts fresh will be back

Can't even count the number of times they've gotten my order wrong. On top of that I don't think they've ever actually had the item I wanted to order the first time, whoever is in charge of stocking this restaurant needs to find a new job. And the employees need to actually pay attention when you order. As someone who's worked in the food service industry, it's really not that hard.

Love Dunkin donuts clean fresh in AM. They only had drive through open. But my truck would not fit. They allowed me to go inside very polite about it

So disappointed! I got a couple croissant sandwiches and the new chocolate croissant I was so looking forward to that and when I got it home everything was burnt it was awful I will never go there again I wish I had took pictures before I threw it out the window

Just left this location about an hr ago nicest person I’ve ever encountered at this location the lady with the blue hair was very kind and fast

Donuts were delicious. Only ate one.Don't care for the coffee. Drive through is busy most of the time. In and out in a reasonable time.

Horrible the food was absolutely hard n old Grease traps or something needs to change cause it was so nasty n the service but the one guy with long hair he was cool people the other 2 were so slow I was ready to say [email protected]#% it n just drive off n it was dead at 3am so not sure if I'll come back

Every time I have gone here, my order has been wrong. Every time. Whether they just don't listen or are incompetent, I don't know. Tried to go in today to get coffee and they closed the front counter so you have to go through the drive thru. Then a sign that says only cash. Went to Tim Hortons across the street.This Dunkin sucks.