A BEAUTIFUL day Begins with a beautiful thought"Sliding down the other side of my birthday month and PRIDEThe heat soared into the 90s or close to @Blackstonelabs and OmniMuscle is at @beanscoffeebarfargoThis is a new spot my best friend came to check outThis is their second location here in fargoDa Vid got one of the normal house black coffee, blend, which is always accompanied by their #cinnamonsugardonuts off the coffee stirI had my normal #whitechocolatemochablended with whipped cream drizzled with caramel, there version ???
If you ever have seen the inner workings of a business. One that serves food and beverage. You will notice a lot of steps it takes to clean are forgotten. Important steps that help keep a clean and healthy work environment!! Know this! When you get a drink and a little snack from Bean's. Know that it will be served to you on 1 of the cleanest surfaces ever. Staff ain't so bad either! Keep it up Beans ??
Ordered a Blueberry Hibiscus (hot Tea) over Ice. It was just a regular hot tea - good flavor nothing spectacular.. BUT what made it this so enjoyable was the customer service! OUTSTANDING
Great coffee and some selections of food.grest service. Convenient location and drive thru
I have only been here once but my iced coffee was very good! I tried the mini powdered donuts which were delicious as they were made fresh!The atmosphere was very relaxed and quiet.The staff did not seem very happy and almost frustrated when I came back after my iced coffee to get the mini donuts to go.I will definitely stop here again.
Have been less than impressed by the quality of their coffee. I get an iced white chocolate mocha and have found coffee bean pieces on multiple occasions in my coffee.
I don't go to Beans often, but when I do it's for the donut...And they didn't give me the donutI worked at McDonalds in high school and they had a motto they indoctrinated us with. "Give them a pickle".Meaning that if a customer wants an extra pickle, just give it to them, make them happy.So after my years in the food industry combined with my girlfriends 8 years as a barista, our particular pet peeve happens to be bad customer service.I'm also a business owner myself, so I tend to hand out GOOD reviews and RARELY leave bad ones. But here it goes.After we paid for our $8 bill and tipped $2 (a 25% tip)they still didn't give me a donut. I wanted to take the tip back, I hope your two dollars is worth a lifetime customer.Donuts don't come on iced coffee apparently, so as my girlfriend enjoyed her donut, I sat there..... with no donut.I asked very nicely, let's be clear!As a new customer, how was I to know that donuts don't come with iced coffee? It went something like this."Don't iced coffees come with a donut?"No, actually they don't...""Oh... well... can I have a donut?" I said with a pretty big smile."You'd have to pay for it.""Ohhhhkay.... how much is a donut?"She proceeds to walk over to the cash register and ring up a 33 cent donut so I can run my credit card AGAIN... 33 cents is probably the whole transaction fee.Even if they had said "I'll give it to you this time, but normally they don't come with a donut! Make sure to get a hot coffee next time."I would have been happy with that.But the barista stood there in a stalemate with me over a 33 cent donut.So now this isn't something I can discuss with them in person, and I have to leave this petty review.Even though the coffee and atmosphere was actually really good (thus two stars) I just don't want to go back now. I felt pretty disrespected and confused in front of the line.So now you're PUNISHING A NEW CUSTOMER for not knowing your menu. Got it, lesson learned loud and clear.You're also punishing iced coffee drinkers (which actually require less product because of the ice).And I would have potentially been a regular since it's on my way home from the gym every day.I know it's petty as hell, trust me.But theres just SO MUCH WRONG with poor customer service and those little decisions make the difference.So I guess I'll just go to Starbucks. Because when I go to Beans.. I go for the donut.. and they didn't give it to me.
Friendly staff and good coffee and muffins.☕️?
After 6 mos. in the FM area, I finally made it to Beans to hangout w/ a church friend. The seating area is comfy and warm and the chai latte is terrific. The bag of donuts was also tasty though the donuts are a bit smallish and a touch pricey. Still, not a bad treat if that's what you're wanting. Outdoor parking is snug but adequate.
I was picking up an online order. Staff was very rude and wouldnt let me pick it up through the drive up. It was -20 below.. It's pretty sad that people have such little respect for one another and a paying customer!!