I ordered my lunch online for pickup and when I arrived I waited patiently for my food to come and when it did the lady, I assume was the manager, said they had to remake it because I didn't specify if I wanted sauce on my crispy honey chicken. I told her yes I wanted sauce on it and an extra cup on the side. Well she went back for them to fix it. To my surprise I opened my bag as I also ordered a spring roll and it was black and soft from grease. I'm not sure what happened but I am disappointed.
Stopped off for lunch with family (3 total including me) for wife's birthday on our way back from Asheville. Wasn't busy at all, so we ordered our food, got our drinks like normal, and waited.... and waited.... and waited.... 2 large parties (6-10 each) and a few couples were able to be seated, order, receive, and be midway through their meal before we decided to leave. Our waitress had come by a few times and said "it's on the way". She refilled my wife and daughter's waters, which I was thankful for, but ignored mine completely. I finally tracked down our waitress and told her to just charge me for the lemonades my wife and daughter drank (not going to get me with "dine and dash") and we would be on our way. She said "some of the food is ready" after waiting for over and hour. We ordered a salad, kids chicken, and sesame chicken plate. Nothing fancy or large quantities. Only stopped in since we were traveling. Will be avoiding Winston-Salem for an abundance of reasons, not just this one.
I love coming here for the vegetarian or chicken appetizer wrap. You can never go wrong ordering that.
Very friendly staff and good food!
the food is always amazing at any pf chang's so when it smells like a sewer and dusty...no bueno!
I love PF Chang's for happy hour $5 drink specials and the appetizers are half price... unbeknowns to me that is no longer in effect since reopening after the covid shut down... I was quite surprised but, I still enjoyed the food and the atmosphere
Great food, good service, and clean. We enjoyed our visit today!
Service at the beginning was quick and awesome. But for the entrees took forever to get to the table. Food was ok. Nothing to brag about. Strange flavors in the orange chicken, honey chicken, Crab wontons, egg rolls and apple crunch. Only thing excellent was the hot and sour soup.Very disappointed.Had received a gift card for Christmas so my wife and I went for our anniversary. We will not be back.
I've recently discovered this PF Chang's and every time I've been, the experience has been great! But today was the most amazing by far! My server Parogio took amazing care of my husband and I even though he looked pretty busy during lunch. He helped make some great recommendations for us too. The manager is always the one to bring us our food and I love her positive energy, you can always tell when someone actually enjoys what they do. And the people here clearly take pride in making sure we're taken care of.
How do you go wrong at PF Chang's? Service and food were excellent!