I use to go to this location all the time but then they started getting my order wrong, leaving food out of the bag, putting no lettuce in the salads. On multiple occasions they didn’t make any of the online orders until the costumers showed up and asked about it. Then they make you wait 30 more minutes while they help other costumers. Not sure if short staffed or what but it’s been very disappointing for the past 6ish months. Their queso sign hanging above the food has an inch of dust caked on it. Overall place is not clean.
Rice was not cooked properly, could not eat the bowl ordered and went back to return and ask for a refund. This is the second time it’s happened. The first time I just added water and cooked it for sometime. This time I was annoyed that a simple thing like rice, someone does not know how to cook it. My husband ordered via mobile order and gave a 20% tip! What a waste in tipping! Do you ever taste the food before serving?? Never again will I get Moe’s. This is ZERO stars
Good food friendly staff and lots of food for the price
Grilled Chicken bowl with rice, black beans, grilled onions, peppers and mushrooms along with tomato and corn salsa, lettuce, cheese, cucumbers, jalapeños and sour cream. I love the bowls at Moe’s!! Could use a little more meat in the servings. Happy that the salsa bars are back open for self service!
This first lady on the line had a serious attitude. I hope her evening got better. My girls (7 yr old twins) liked the food it was ok to me not worth the money in my opinion.
I love it! It's best to go during the day time to ensure fresh everything.
Very good light and refreshing, I ate always all of it! Very big portions and seasoned perfectly?
I have been here multiple times and every time has been terrible. I keep hoping that maybe they had an off day but when every day is off...means this place sucks. Their queso always tastes burnt. Doesn’t matter when I go, they are always scraping from the bottom to try to fill the cup up. Their chips are always stale on top of being WAY too salty. Service is never friendly either, I’ve walked in before and they didn’t say “welcome to moes” but even when they have said it they say it with the least amount of enthusiasm that is humanly possible. I don’t even care about whether they say it or not, but when they don’t really care to say it, it really speaks to how much they really don’t care about all the other parts of their jobs. We used to drive to the moes over by Hanes mall which was further away just because the food and service there was ALWAYS on point. We went so often they knew our names and orders when we walked in. I was devastated when they closed because this location is absolute garbage. I don’t even get a difficult order. I get a chicken quesadilla with dark chicken and cheese. And that’s it. And somehow they still mess it up. Last time we went the chicken had a faint taste of chlorine. HOW is that POSSIBLE?? Moe’s used to be our go-to takeout on nights when we really don’t feel like cooking. Any other moes I’ve been to has always been the same, food is always good. It’s depressing that this is the only location in Winston because this location has ruined my favorite fast food restaurant.
Quick and friendly staff! Active staff member wiping tables!
Good food,... For a chainNo complaints on appearance, food, or prices. Solid