I had a delivery and they gave me molded pancakes this is rediculousss. Disrespectful and disgusting . I willNever eat here ever again and I recommend you don’t either. They are rude like there is no way the person who made this did not see jt i know they had to . Just wow Zz i am DONE .
A bit of wait when we went it because the girl seating tables also had to run the register and they wanted the ticket split so she got the manager and he didnt know how to to it so he grabbed the waiter to fix it. After finally getting seated looked to be only to wait staff, both with too many tables to take care of. Our waitress was very pleasant when she finally made it to our tables she took our drink order and after making a few rounds returned to take our order but still no drinks. While we were giving our order the manager interrupted her to seat more guests. And was trying to tell her where she could and could not seat them. So we just walked out along with the party of 8 that was waiting on a seat. The staff was doing all they could do and the manager was standing around not willing to give a hand. I seen our waitress waiting on tables, bringing out food, cleaning up tables and trying to seat people all at one time. Personally I think if you had a decent management team you could get and keep help. I told the manager to give the girl help instead of stopping her in the middle of an order. That was disrespectful to my family as we were talking. He said he was doing his job trying to train people
We've been waiting an hour and 15 minutes. Still no food. Ran out beverages multiple times. They apologized for the wait because they had "a lot of Door Dash orders". So maybe we should have done Door Dash from home...? We're thinking of trying to order Door Dash delivery to our table. Babies are crying at other tables, I guess they're hungry, too.My dad called the restaurant from our table to tell the manager. Useless....So some of our food is up now (one or two plates at a time). Most of our orders are wrong and incomplete, but we don't care because we're very hungry. Oh, and the food is cold... but again, we're hungry. I guess it takes extra time to serve cold food.My nephew ordered bacon, but got sausage. We told the server--they brought him more sausage.Last I checked, over-hard eggs should not be runny.We had to ask the next table to borrow their syrup.We forgot to order extra napkins with our food, but we're managing with they one they gave us.I hear the babies' parents saying the same things I'm writing.I suggest recommending this place to your worst enemies.I wish we could do negative stars.P.S.On they way out, we saw a lot of empty tables, a long line at the door, and IHOP staff outside on a smoke break.This would be hilarious if it weren't so pathetic.
Ordered through DoorDash, got the spicy shredded beef bowl. Much smaller portion than advertised, chewy meat, cold. Yikes
Took TWO HOURS for a PICK UP order. Got home, food that they were supposedly cooking for two hours was cold, one of the orders was something entirely different than what we ordered (ordered breakfast, got chicken strips), and BOTH orders of pancakes were missing. I knew coming to this place was a mistake after my prior visit when receiving a total of two strawberries rather than pancakes that I ordered. Will not make this mistake again. Hope this place closes it’s doors for good.
We waited over a hour for our food to be served then it was all wrong and missing portions of our food we got pancake combos with no pancakes it was just absolutely terrible service the waitress was a sweet girl but she was trying to do too much and the kitchen didn’t know what the hell they were doing. I have never made a complaint on a restaurant before but this had to get one bc I spent $50 on breakfast we didn’t even get to eat bc it was just not good ?
Waited over 15 minutes to be sat, even though we were the only ones waiting to be seated. Servers took care of other patrons checking out and picking up to go orders instead of seating us. We ultimately walked out.
Our hashbrowns was black burnt and so hard bacon all burnt omelets so nasty toast hard as a brick a waste of alot of money for this garbage can't even eat it and I didn't want to give it 1 star
This IHOP's management and staff are unprofessional! They sit around talking more to each other than serving their customers. My food sat in the window waiting to be picked up for 20 minutes. It was about 10 other customers in the entire restaurant. The waiters are not paying attention to their customer needs nor is management. My food was ice cold. Had to send everything back! I do not recommend this IHOP.
Absolutely loved our waitress Catherine! They definitely need more help( like everyone). Wasn't to impressed with who I'm assuming is the manager ( she came out to give a refund) there was maybe 3 waiters in whole place and they were also hosting. After giving the lady her refund she asked me what I needed and I said to pay and instead of taking my card she yelled at my waitress who was in middle taking an order to come take my money. The food was good and like I mentioned waitress Catherine was amazing!