ABSOLUTELY AWFUL. Every time I go to this cookout the staff is rude. When I went this time, the girls in the window had an attitude and didn’t put my whole order in the bag. When I drove back, they laughed about it and again gave attitude. Hanes Mall Location, 3:00AM.
Normally I love cookout. They did not get my order correct. Hot dog toppings were wrong, forgot corn dog, gave hush puppies instead of chicken nuggets.
I’ve visited this cookout 3 times and I’ve been disappointed by the customer service every single time. You can barely hear the workers on the speaker and then they always have the worst attitude when you get to the window to pay. Always give them the benefit of the doubt but they must all be rude.
Be nice to get my order right. Pay for chili dog get a regular hot dog. And, it was cold.
Came here tonight and grabbed a Caramel Cheesecake milkshake. Over an hour later and I completely vomited the shake into the sink.I can not ever recommend a place once it has made me sick like this.
Food is usually good! Not many times it taste overcooked or old. But overall very decent for the price you pay, well worth it if it's cooked right! Milkshakes are the best!
I give one star for there food. Bt employees are terrible the give my order different person and they open in front of me. Guess what they get that food back from customer and give to me. I understand they make mistake but they shouldn’t get the food back. I tall them I need new plate and not too long guy hand it to me plate. God know if is the same plate.
Worst cook out I ever been to. Ended up with food poisoning after eating a burger and fries Friday night 2/11/22. Please be aware the health department has been notified
The food was so hot and fresh that the hush puppies burned through the plate. I ordered the burger tray with fries and hushpuppies and the sweet tea. He ordered the bacon cheeseburger tray with double nuggets and a cheerwine.The food was still hot by the time i made it home. They never disappoint.
It's a little bit on the slower side of cookout drive-thru's but the food is always great so I am willing to wait.