Overpriced food that is subpar. They are out of most of their soups. I decided to get a salad and they were out of onions so I substituted pepperoni. I only get one pepperoni. Their chicken sandwich tasted like I could buy it at the frozen section at the grocery store. I could have ordered from an actual restaurant and paid the same for better quality food.
This Panera location never gets the order correctly... and their bakery goods are so inconsistent. If you call and ask the manager to help resolve the problem, she's so... condescending about it. You can tell she does not care which is sad because you go to places like panera because you know that no matter which location you visit, there is consistency with product and service. There has not been a single time in my last 7 orders this year alone where the order was correct and the food consistent. I hope corporate takes a look at store and gets it in better shape.
Just a simple order of 2 Asiago bagels toasted with cream cheese, utter and 2 large coffee. I was really pleased that the associate would take my order, as I’ve never used the kiosk. However, there was no one in front of or behind me. The order was correct, but the the coffee urn I wanted was empty, I mentioned this to the associate. Someone was out quickly but I discovered that only the hot water had been replaced. I went to a different person to ask again for Hazelnut coffee. It took a out 10 more minutes. This has seemed to be an issue at others I’ve gone to as well. In fairness to the staff, I don’t know how they can tell the volume in the urns, as there no longer seems to be a clear tube to show this. While I understand, it is still an irritation. Someone needs to address this with their equipment, as a customer dissatisfaction issue. At least it is for me and I am certainly not going to join the coffee club as a result. The bagels were however wonderful. Toasted just right. A staff member also kept cleaning up tables and the restroom was also clean.
Had dinner last night and got a to go order for lunch the following day. Paid for the chicken, strawberry poppyseed Salad and there was no chicken- none- and limited strawberry.Also- during dinner the kitchen guys were burping loud.Disappointed- especially since I paid like fifty bucks
I'm always happy when I find a Panera bread because the food is consistent and I really like it! The new Thai chicken soup is delicious, especially with the crusty bread. I usually get the salad as well tomatoes and cucumbers. Large selection of hot teas... I get the English breakfast.
Panera has been hit or miss during the pandemic, but last time we went it was a major hit! My husband could barely finish his sandwhich! This location is much better than the Panera near Independence mall.
Panera was always a place to go to for a good sandwich or soup. But lately the Wilmington, NC Paneras sandwiches are not filled near as full as they used to be...
love the macaroni and cheese sandwich
They just rejected a $40.00 order in Uber Eats at 11:30 am on a Wednesday. Apparently they don't want the business.
Not all Paneras are equal! This one makes really good sandwiches and salads