This place is so bad. They close randomly in the afternoons. Most of the time, dining room is closed. Multiple occasions seen closed around 5pm with 5-7 people inside and web says they dont close until 10pm. Don't give me that "not enough help" line. Person answered the drive through and said "give me a minute", so I waited....in the rain..... for her to return. Came back 5 minutes later to tell me they were closed at 4:50p. Why is it so hard to get some chicken and fixins for dinner? Do I have to go at noon for a 6pm dinner?
Terrible attendance! I ordered chicken wings without pepper, when I got home I realized I was given the most spicy of all. I don't recommend it to anyone!
The food was good, but horrible customer service, they were working with bad attitude, they forgot to give me some stuff and when I went back, the person that gave me the stuff with bad attitude, if you are going to work with bad attitude don't go to work, stay at home.
Visiting this area and lunch chicken is always over cooked and dried out. Tonight waited almost 10 minutes to take our order until employee sitting in the dining room finally got behind the counter. Then took another 10 minutes to get food. No one else was inside waiting but us. our own hometown KFC has food ready when we finish paying. It should never take that long to get food that is pre-cooked.
Ok, against my better judgment I went to KFC.. NEW MANAGEMENT, newly renovated and major upgrade from the past dump. Given props when due! Hot chicken, my order was correct, staff was on it! There is a constant cleaning going on. The wait was worth it! I missed my KFC fix and I'm going back! Nice UP KFC, waaaay overdue!
Very unprofessional to delivery drivers!! Locked the door after I stepped out to my car after being inside for 10 mins waiting on an order. Told me I had to get in drive thru which was wrapped around the building!! Two other people that were inside were allowed to stay inside. Y'all need to step up on your professionalism!!
Although the food was hot. The customer service sucked. A lot of these fast food chains need to take a page out of the Chic fila book.
I'm rating the food mostly here. The food was pretty good and got exactly what I expected of KFC's normal menu. But the location lacked staff and only the drive through was open. If I didn't need the mashed potato side, I would have driven off and not waited near an hour in drive through.
Food always hot and freshStaff doing a excellent job,especially in these times of short staffing.Keep in mind many businesses are short staffedPlease have patience ?
Took to long to take my order, so I pulled my car to the window to order there. When I told one of the team members there working at the register. He was polite and professional, and he turned to the manager and told what had happened. She told him to tell me to go through the line again. My order couldn’t be taken from the window, even though I waited 15 minutes and no response. I did. The team member apologized, but the manager did not. When I got out of line to look through my order. It was wrong. So, I had to go through the line again. Needs much work. AAlso, to the other manager there cooking and making the food. Where a masks, put gloves on. Specially working with food. That’s basic sanitation.I want to congratulate the two members at the register tonight. They had on masks and gloves and were professional and polite. Better than the managers.