Placed an order on the app before 10pm. Listed my pickup as curbside spot #3. Waited for 20 minutes with no food, so I called into the store. I was politely asked to use the drive through due to only 2 employees on staff. I said absolutely and pulled into the line. I guess the staff doesn't realize they have glass surrounding the restaurant because I see while waiting more than 2 employees inside. But I've worked in the food industry before and know the woes of being short staffed so I waited to get around to the window. They tried to give me the wrong order at the window, 40+ minutes after I ordered, and I said no. I had an order on the app, I had waited curbside and called and they asked me to come through the drive through. They young girl in the drive through said my name, I said yes, and she gave me my bag. I drove off and went home. Got home and the order was all wrong. Called the store to let them know. Was told again there was only 2 employees on staff. At this point I was done being lied to and said to the girl on the phone there was more than 2 on staff that I saw this as I waited through the glass. Was given to the manager and she gave the same story to which I replied no there was more than 2 on staff. I hope this reaches someone that can coach and teach the staff that people will be understanding and wait as I did for extended periods of time without complaining. But when you are blatantly lied to it is unacceptable.
just wanted to know where I can get the employee discount? I took my own order waited for the food and the short girl who handed me my bag of food said to get my own cup. hard fast working people there, I just need to know where the discount is at because I got my food within 5 min while there was 10 other people waiting to make their orders inside.
Management and training of services offered leave much to be desired. Products ordered were received and oftentimes incorrect, poorly prepared and not even warm. The regional management needs to become more involved and take an active part in correcting this problem or I'm afraid this international trade mark will soon be falling in stature.?
I don't go here often, but when I do I give them the benefit of the doubt. They're always busy but at the same time my order always gets messed up.... I probably won't return to this facility.
Marvel's into McDonald's was wonderful you got really nice people in there if you haven't tried it out try it out I don't know Google
Staff always extremely helpful & very friendly. Great customer service! Drive thru moves quickly & order accuracy is very good.
Worst McDonald’s on earth!!!!!! Terrible food quality and rude customer service!! I highly recommend not coming here!
You all may want to check your coke last couple of times I got one has been horrible taste like its mixed with something. Took off my mobile app cause I keep getting orders not right. Please get it together you were my favorite mcds in Statesville.
Eat chicken nuggets with sweet sour sauce
Food was served quickly. Made correctly. And was fresh!