Worst Wendy's we've ever been to. Went to drive through and waited almost 5 minutes before the person in front of us was waited on. When it was our turn, the woman on the intercom said "I'll be with you in a minute". We waited another 5 minutes. My husband called out and asked if anyone was there and she said "I'll be with you in a minute" all the while we now have 6 cars behind us. People are coming out from the restaurant throwing trash out, with still no service. Finally after 10 minutes she helped us. If it weren't for the fact we were traveling, we would have just left. When we got up to the window to get our food, we told her we didn't want the drink carrier, but she handed it out anyway and the old woman with her said, "you can take your drinks out" and then shut the window. They were rude and obviously don't want their job for long. Don't waste your time
I haven't ever had a bad experience with the quality of food at this Wendy's, I have to give them that. But the length of wait on line at the drive-through is almost always ridiculous, regardless of how many cars are in line, and the workers there aren't usually the friendliest either. It's just a "rush rush, here's your food, next car please" mentality. That's the kind of thing that leads to wrong orders or messed up orders.
It’s ALWAYS something with this establishment. They either closed early as heck or the system has to be restarted which takes 30-40 minutes smfh!!! Horrible
While I understand that you are short-staffed and occasionally may have to close early, it is outrageous that you leave all of your lights on and do not put signs on the door or drive-thru menu that you are closed and not taking orders. What makes this worse is that you close at different times each night, this has happened 3 times in two weeks.Just put up a dang sign so I (and the other four people in line tonight) don't waste our time.
The drive thru is only open for online orders and doordash. the dining room is not open. this location always has very long wait times and are understaffed which is okay but none of the staff that is there seems to care about their jobs. the one across town isn’t any better either. seems to be a management issue at oth locations in Salisbury.
Pull up at the drive thru at 9:50pm and 6 cars ahead of us that we can see and 20 minutes later still sitting with one vehicle that left that was in front of us and still 3 more. They aren't taking orders as cars pull up to the speaker box. More and more cars pull in and sit and wait, some cars decide not to wait. I'm hungry and not many places open this late, but I've been at the hospital with my dad who just had a heart attack. If I could give 0 stars I would give the 5 - 0 stars.
Wow, truly the absolute best experience we've ever had at any Wendy's restaurant. Service was fantastic, food was perfect. I wish we lived in the area, we'd definitely be back more often.
Terrible food!!!$39 horribly spent.The bread was sitting out and stale.The $6 chicken sandwich tasted like the $1 chicken sandwich. So disappointing.This was the 2nd time this Wendy's went wrong. Never again! Steer clear of this particular Wendy's. Short staffed which wasn't a problem, because I understand, but no excuse for the food to be Terrible.
It took some time waiting in line at the drive-thruBut the food was fresh and my order was correct. Which is saying a lot these days..
Long drive through line. No inside dining. Workers overworked