Without a doubt ZERO stars should be given to this place! This location should be closed until they can reevaluate their management and employees. What a circus.The restaurant's appearance itself was atrocious, food all over the floors, tables sitting dirty.The staff all stood around looking worn out and miserable. Not a single employee knew what was going on, and after 4 different employees "went to go look" for our order that was " coming out now" and still not receiving it, we left and went elsewhere.
My family and I visited BWW today. My kids were so excited as they love eating there. Well today was one of those days that we didn't get served. the waitress came to take our drink order and disappeared. I saw her pushing a silver cart and we figured maybe she will bring the drinks soon. We waited 15 minutes and we did not receive the drinks. We decided to leave because if we didn't receive 4 drinks within that amount of time, then the food will probably be slow too. We have been coming to BWW for years and this is the first time this ever happened. I understand there is a shortage of staff everywhere, but she didnt even show back up to say "I'm a little behind" or anything. As stated earlier, we didnt see her at all. Maybe we will try again.
Was impressed . i always felt buffalo wild wings were like cafeteria food so not been to one in years but decided to try it again and was happy i did! Wings and tater tots were great and good portion. Always loved the environment so am happy to come back!!
Have not ordered from this place in ten years but tonight we wanted some wings… ordered take out and the lady that took our order was extremely nice and patient as we didn’t know exactly what we wanted… food was really good and flavorful… fries were a little disappointing but most places are when it comes to their fries… all in all we will be ordering again
The restaurant wasn't even 1/4 full and we had to wait 15 minutes. Our waitress didn't come until we had been seated for over 15 minutes. Another young man was all over the place trying to help people and if it wasn't for him I never would have gotten drinks. When our food came, we got two of the three appetizers. But we had to wait about 15 minutes for the Southwest ranch for the onion rings and about half an hour for our tater tots. My actual waitress never came to fill drinks. Again it was the other young man who tended to this. I have been here for an hour without napkins.I saw my waitress just three times in an hour and a half. Once when she finally took our order. She checked on us once and then the last time was to bring us our bill without asking if we needed anything else. Completely unacceptable service on her part. After she returned my check, she said that she was thankful for her serving buddy because her doctor told her to slow down. She is pregnant. I can sympathize with this but if you can't do your job then you need to be in a different position. She did give us our two teas for free.This rating would be a one of not for the other young man busting his butt to help so many different tables. Thankfully the food was good.I made sure to thank the young man (Vio not sure if I'm spelling his name correctly) and gave him a little bit of cash since the ticket was not in his name. Shame that I couldn't give him more!
Service was incredibly slow and then when I received my beer it was not what I ordered. Waited 15 minutes to send it back and finally had to do it myself. After getting my food i waited 20 minutes before I could get silverware.Had a similar experience the last time I was here. I'll continue to go to BBW but not this one.
Food was good but could not keep our drinks filled. Had to wait to long even after going up to the bartender. Can't keep up with drinks you get low grade in my book.
Great wings. Better burgers. Seems to be Consistently short on wait staff, but they make it work if you're not in a hurry.
I love one year for the games they have plenty of T v's plenty of seating and great staff and food usually order bone in check chicken wings and they come out fresh and hot with a nice smile Bartenders are pretty good about making drinks and random drinks you can think of as long as they have the product to do it
This restaurant was absolutely filthy, and the staff members were just gathered around talking to each other. We had to just walk out. I cannot imagine how that kitchen looks.