I hate walking into a place and the employees make you feel like your disturbing them for doing a job they are obviously getting paid for.... just for them to goof around. The boyish manily looking chick was extremely rude... She had her back turned to me while i was trying to order just so she could play around with her little friends... adnd the smoothie wasn't even made right...No flavor, it was actually pretty nasty. This is the second time i been here and all i do is waste money at this location. Get your some employees that enjoy their job and people because this crew ain't it
I really wish I had read the reviews before I came here. The attitudes were terrible, and the girl making my order told me that I couldn't get my drink without cinnamon because she would have to make it from scratch. So I told her to go and get someone who would be able to make it then, because the previous day I had no problems ordering this. She proceeded to make it anyway, and then gave it to me wrong. The next person to make it also made it incorrectly, and had an equally as terrible attitude. Will not be coming back here. You can thank your staff for that.
I went into TS Wake Forest Road location on 6/21/2022 to use my free smoothie for national smoothie day through the app. The app wouldn't let me order online for pickup so I explained to cashier (ANNA) to use the free smoothie day app and not my rewards. She used my rewards anyway that I could have used any other day instead of the the free smoothie day option. I asked her to fix it, she said she didn't know how but would leave a message for her GM with my name and number to contact me. Five days later and points not returned to my account nor any communication from the GM. This was all after I watched ANNA get into an argument and be extremely rude with a customer. Anna stormed to the back with "f" expletives talking about the customer. I won't go back.
This location is horrible, everytime I order there's an issue. My job orders multiple times in a month 5 or more pair and saves and we never get straws with our orders. Today ordered online a pair and save with a side of apple kale salad. When I got there it was an apple in my bag instead of kale salad. I asked were they out lady closest to me didn't hear the other lady say yes but still went to get salad. Lady in back stated again yes we're out,so I asked for side of corn. As she the lady in back got corn for me with her attitude proceed to say "she don't know why ppl keep ordering if we're out". How are we supposed to know you're out if the website still offers the side salad??? Everytime I go to this location the employees have attitudes. I don't recommend this location go to the one down Falls...
Great xustomer service but half if the fruits aren't available. Protein scoops aren't showing how much protein per scoop. Dirty ceilings. Again great employees by far. The one down the street by total and wine is a disaster and not clean. So in conclusion. Please state ahead of time what's not available and why. Properly label ingredients fully. Fix your ceiling tiles and clean your vents. Saw the big manager talking to a possible prospect. Hopefully he's aware of these issues.
Went here for a smoothie and meal, both were bad. However, that’s not why I am leaving this review. Server Delaney was incredibly rude and unwelcoming. On her phone, did not even respond to me when ordering and overall EXTREMELY MEAN. All workers looked miserable to be there. Do better..
I walked in to order. No one else was in the place. There are two workers. The lady (manager?) asked if my order was online. I said no, I just walked in. She informs me they are only taking online orders. Why? Neither of them were preparing any orders. I was the only one in the place. Two weeks ago I was able to walk in and order; tonight was not the case.
Not a good experience. The cafe is dirty and unorganized. The employees are obviously overworked and underpaid. Our smoothies were made sloppily (not blended enough, didn't taste right). Overall the atmosphere was not welcoming.
I came in to buy a smoothie for my daughter, and I needed to get the drink into a sippy cup. Anastasia went above and beyond; offered to remake the drink, remade the drink and poured it into the sip cup for me. My daughter is happy. Thank you Anastasia (hope I spelled it correctly)
I got the Quesadilla & Smoothie combo (comes with a side now!).The Quesadilla did not taste bad. It just had VERY little cheese. It came with a side of salsa though!The smoothie tasted delicious and the size was great.The Apple kale salad tasted good and was a nice size.