Starbucks

4421 New Bern Ave, Raleigh - 27610
142 reviews
Coffee Shops Coffee & Tea Coffee
(919) 231-3271

Very rude employees the "manager” ken something( wouldn’t tell me his name and name tag hard to make out)Is very unprofessional and runs this place more as if it’s a McDonald’s.. Starbucks is held to a higher standards when it comes to customer service!! Never return to this location again.. calling cooperate to make my official compliment now!!

Great place to go for a quick cup of coffee - nothing special, but provides the same consistency and standard of service that Starbucks stands for - keep being awesome!

I made up a drink today. It was a lot of extra stuff. This Starbucks delivered ! It was an amazing drink and I appreciate this location making it my way. 5 stars !! I enjoyed it so I bought my barista a cake pop for making my amazing drink. THANK YOU !!!!!

We had the white chocolate moka and the bacon egg and cheese. It took them a few minutes to make the sandwich but it was hot.

No dark roast at 10:30 AM and one of the workers using a 4 top table for her break causing us to move chairs around for my family just to be told that we were blocking a fire exit and we needed to move. The worker on break should have moved and freed up the larger table.

Good days and bad days for sure . Bad days are pretty bad. I am less than 1.5 miles from this location. I have had issues with drinks before which is normal. As often as I am at this location, I have shrugged off every time that my 20$ bill had to be held up towards light for proof that it’s real . Then I came in with a 50$ bill and this happened in a very malicious manner . STARBUCKS is a corporation . Why does this store not possess one of those pens that are usually used to check counterfeit money? ??? As often as I go to this store , there is no excuse for bad behavior. Not only was the barrister in charge rude , he was quite condescending. All Starbucks locations I have been to DO NOT check for counterfeit bills. Besides ,Starbucks barristers are very good at knowing their customers. This is it . I am willing to travel elsewhere for coffee.

always super nice and friendly :) drive thru is pretty quick! ashley (w/dyed red hair and glasses; at the time of posting) is super sweet love her energy

I needed this after cleaning out my storage unit today at first they said they we’re out of strawberries ? but Joe went out of his way and make sure that he found strawberries ? he’s an amazing barista for a male

Hit or miss, some days it's great, other days they're rude and don't do well with the customers inside. Then there are days when they're just closed because of short staffing. Last week after getting an order wrong, they took 20 minutes to fix their mistake.

I need to buy stock in this place I go to star bucks several times a week I get a Caramel Ribbon Crunch Frappuccino with extra caramel and extra crunchies OMG to die for and their sausage egg and cheddar on a english muffin a great way to start you pick me up for anytime of the day!