My first time experience was great. Quick friendly service. I will return soon ❤️
This is a cute shop with very good bubble tea. I'm not very adventurous so my go to drink is fresh strawberry tea with cheese foam. I love it. The other people in my group got the Red Bean Tofu Pudding and the cheese foam uji matcha. They raved about them as well. Downside: The parking situation near State is what it is.
Boba Tea with multiple varieties including flavors and toppings. 3 locations in the triangle Raleigh, Durham, and Chapel Hill
Today was my first time trying boba and the overall experience was unpleasant. I asked the cashier about the menu and she was uninterested in explaining the different drinks they offer. She was extremely rude and certainly did not want to be at work! She placed my money on the counter instead of my open hand. When I asked for a extra solo cup she slammed it on the counter instead of my open hand once again! The drink was good but customer service is so important to keep business going. After the treatment I received today I will not go back to this location unfortunately.
ordered a mango fruit tea and it was a smoothie with boba. not a good combo. asked to get a different drink instead and they said they would have to charge me for a second drink. i asked for their popular brown sugar bubble tea with oat milk and they said it wouldn’t have any tea in it if i got a milk substitution. worst boba experience.
My favorite boba off of Hillsborough. Best milk teas (rose is my favorite) and super friendly staff. Events are sometimes held here and the music is great! Cute but usually crowded interior, but I love it.
Buyer Beware!Just left from purchasing an almost $9.00 drink. My daughter ran in to order for me describing what I wanted and instead of fresh fruit the cashier added cheese milk to drink.It was absolutely disgusting to me, I had not had the drink for 5 minutes took and sip and even questioned should I just deal with it and I decided at almost a $10 drink, I should get what I wanted.Went inside and saw were the miscommunication happened in the order. The same cashier with the blue contacts told me unfortunately I would have to place another tea order they wouldn’t replace it.I didnt even try to explain just walked out.So extremely dissatisfied and more disappointed, so just fyi know exactly what you want going into the shop because no do overs even if you literally just ordered.Which in my opinion is horrible customer service.I honestly feel like this isn’t the shops policy how could it be so many people try these drinks for the first time do they not care about customer opinion?Sad if so because I’ve spent a lot of money in this shop and travel to it specifically. Spent over $70 one day taking my kids and their friends to get boba at this shop specifically because of the aesthetic.I will never go back! The cashier wasn’t rude but didn’t care not one bit to make the situation right and have a happy customer and for that I have to get my 9 dollars back one way or another so I will post about this place on my TikTok and my TikTok live audience. Update to my followers my previous post raving about this spot. For every dollar lost I will post to a different social media platform my experience at this place and let people know the service here. Maybe then the policy might change.
I liked that the brown sugar boba milk tea was not overly sweet and you could still taste the tea.
I wanted some bubble tea one day and this was one of the places closest to me. I was a little hesitant at first because I'd never been there before and it's a little different from other boba tea places in the area. I ended up getting the super fruit tea and it was delicious! It had real fruit at the bottom and was a nice cool drink on a warm day. I'll definitely be going back to try one of their cheese foam drinks.
The only place I have been to which sell "matcha green tea" with flavor that actually resembles tea. Classic Uji Matcha is truly classic.Update: This might just be me and my dislike with highly sweet things, but I feel like for many of the drink, the sweetness is overwhelming, I know there is an option to reduce the sugar level, but when you trying new drinks, you don't know how sweet they initially are.