On this visit the cashier was clueless about the menu and was so involved flirting with her coworker she couldn't focus on listening to my order. Apparently lids are challenging to this staff, as well, they handed me a bag with gravy spilling all over everything, I had to rinse the containers off when I got home. Sloppy, bad customer service.
Haven’t had KFC in years, since the decline of it’s business, food, service, staff, reputation, etc. Thought I give it another try at another location; absolutely regret it. It’ll be another 5-10 years before I try again. I was ashamed to ask my family if they enjoyed it.
Workers have no customer service skills whatsoever...ordered KFC with fries for side by the time i got to the window they proceeded to tell me they ran out of fries for the day, shouldve told me at the drive thru ( in a tone that you could tell none of them wanted to be there, lady you arent doing me a favor its the other way around cause i can take my business 10 min down the road ) I dont know if the owner is reading reviews but this place needs to be sold or you need to look for a whole new set of staff who actually know how customer service works...on a side note you should be charged with " murder by suffocation" for these dry "biscuits" y'all are serving to the public
It should be a negative Stars. I was able to walk into the lobby 7 at night. This is what I heard. The coworkers are asking each other why the guy is standing in the lobby. They thought the lobby was closed. One responded it is closed I don't know why that guy is standing there. This location has had the lobby closed for multiple times in the middle of the day. I understand when the doors are locked. But the doors were not locked today. Taco Bell KFC you ain't working on nothing fast food is going to hell in a handbasket I work in a pizza restaurant. I jump when the customer ask for anything. You need to do something different with your store. You know for the most part I try to give good reviews even when there are bad services. But 7 at night. I just really wanted some freaking Taco Bell tonight you know what I mean geez.
Waited in the drive thru for 10 minutes only to be told they were closing and wouldn’t make my food. It was 7pm on a Tuesday….
Fairly standard KFC / Taco Bell combo. Staff was good, but the place is showing its age. Could use new furniture, but still works for drunken night food.
Absolute worst at filling orders correctly
They're ok, friendly and hard working while short staffed. I would go back again. Social distance was practice and mask
I ordered through doordash…. You missedThe kfc sauce, the masshed potates gravy
Had a delicious dinner with my lovely family :-)F: fantasticA: awesomeM: magnificentI: IntelegentL: lovingY: (I can’t think of anything for Y)