Brio Italian Grille

4325 Glenwood Ave STE 5000, Raleigh - 27612
437 reviews
Italian Pizza Cocktail Bar
(919) 589-1280

The empty restaurant at 8pm should have been a sign. The service was poor. We weren’t greeted at the host stand for 10 minutes, I had to get up and walk over to a staff member and ask for utensils after our server and host had said they would bring silverware but did not for about 15 min. The table nearest us could be heard asking for the manager to complain about their service. All of the silverware and plates were dirty. When I asked for a side of meatballs the server said she’d ask if that’s an option, the manager said they don’t serve meatballs, and I politely asked which was the right one. On top of that, the food was mediocre at best. The Brio in Orlando is a good restaurant. The Brio in Raleigh is riding on its’ coattails.

Brio was a very good experience. It was not as busy as i thought it would be. Although our server was new and made a few mistakes. Her service made up for it and everybody had to learn. Will definitely be returning n

We had a lovely experience at Brio. The service was great, and timely, and food was delicious. This was our first time, but we’ll definitely be back!

Food is absolutely incredible here. Highly recommend the Shrimp&Eggplant appetizer, Chicken Milanese, Strawberry Balsamic Chicken salad, and the Pork Chop. The pork chop was the best I've ever had??☺️????

It was just ok.

The food was delicious like always and everyone is so friendly.

Adequate, nothing more. Five or six minor negative things throughout the meal add up to this opinion.

Ordered the steak salad and only three small pieces of meat on salad. Quality and quantity has declined from previous experiences

The food was tasty. I would use less cheese for the meal I had.

6 pm Thursday night.Party of 8. Knew we were in trouble when waitress could not get drink order right. Ordered cocktails. They come with very little alcohol. 1 person ordered lobster and shrimp pasta. Came with no lobster. Waitress never told us they were out of lobster even though kitchen told her. Had to send that back. 7 of us got our meals while the 8th never got her salmon meal until we were done eating.sent back. She never got to eat. No refills, table was not cleared of dirty dishes until after entrees served and we had to ask. Then they sat on the both behind us that another party was in for over 20 minutes. Ordered 2nd round of different drinks that never came. Had to ask several times for little things. Server had zero personality. Could have had a huge tip on check over $300 but just 1 disaster after another. Even the acting manager dropped a dessert on the floor. 1 in party went to manager who took the mistakes off and offered free desserts but never came to speak with table. Food presentation good, taste good. Portion on the small size for $25 a plate. Some pics of food to appeal too you.