First time and last. For Fathers day I wanted to give my husband a nice amazing breakfast. So we ordered food online as I thought it would be easier and faster. We place an order # 10660482977202176 the order was placed at 11:29AM and to be pick up at 11:55pm. We live 4 minutes from the restaurant. At noon we arrived to pick order which was still show not finish. I went inside and the attendant advised me that we will notify by the application. About 12:20 I went back inside and the attendant look at the orders and said we will be notify once the orders are ready. After waiting for over one hour, I went inside to cancelled the order and get my money back. When I got to the counter front was 1:15 and the attendant said our food was being finishing and will be out in 10 minutes. Food was handled to us at 1:27 pm. When I look at the receipt on the bag. The food shown dispatch 1:00 pm. As I say we live 4 minutes from this restaurant and the least was the food should be at least warm. After all this ordeal the food was cold when we got home. By the amount of orders on the store you can see they shoot out with no order and even keep food on the floor next to trash can. We understand the shortage of people, but at one point they have to stop taking orders or advice the customers that the delay will be over an hour and 30 minutes. We wanted to get our money back and feel they are better ways to do business. There were other people in line with me which orders have been prep for over 45 minutes and have come in several times. My family owned a restaurant for over 30 years and we understand busy. But bad service and cold food is not a good business rule is to always give the customer your best product serve it right and apologize when things go wrong. Which we got none. We just want our money back.
This was a great first visit... greeters were VERY personable and welcoming. My server (Kathy) was nice and made me feel like we were old friends, and she went through the whole menu with me... answered all of my questions, and gave solid recommendations... can't wait to go back. Give them a try.
Liked the place to have a delicious breakfast and spend time with a friend visiting to Morrisville. Being a Saturday morning, Wait time was about 30 minutes. Amazing staff, very professional and courteous. automated waitlist system provides information on table reservation status.
We were really excited to try Another Broken Egg after reviewing their menu. After a 20 minute wait we were seated and ordered within 10 minutes of being there. About half an hour went by and our waitress Kathy had came by and told us she had forgot to put our order in because she got distracted by a notification on her phone, but she "figured we were in good company so it was no problem." It took another 30 minutes, (so a full hour at this point) for our food to arrive. She forgot the side of pancakes on top of this. The food was alright, but the wait was unacceptable. Other than apologize, Kathy didn't attempt to rectify the situation in any way. Comping one of our meals would have been a step in the right direction. Definitely will not be back to this location, but hope to have a more pleasant experience if I ever visit this restaurant again.
First time here and definitely not my last!!! Everything was amazing! I'll definitely be back to make my way down this menu!!!
Online ordering system is consistently
Our waitress was very welcoming and friendly fast service with a smile. Food was delicious.
Mother’s Day- chose to come here with my young children, husband and my parents. Our server was delightful. However, we waited an hour for our food and our 3 yo was very restless. When it came, it was cold. First, my crab cake Benedict came out with hard boiled eggs on top and they’re supposed to be poached. I asked my server if that was how the eggs were supposed to be and she said no and said she’ll get me poached eggs. I never got them. Then, my dad nicely said excuse me
Good service can make up for operation challenges! Kathy did such a thing today.Despite our shaky start (new reservations system, new POS, new employees) Kathy was kind, efficient, honest and just a delightful waitress to take care of my daughter and I this morning for breakfast.I ordered the Crab Cake Benedict; good flavor but small portion of potatoes.My daughter tried the Lemon Custard French Toast; again, good flavor but could have been improved with more toppings (lemon curd, whipping cream, strawberries, nuts).Food value for money was so so. If we return, it will be because of Kathy’s good service. Thank you!
The wait is usually long but if you reserve a spot ahead it's fine! They were understaffed but somehow the food and service were still so quick ✨ Our server was so kind to us and I'd be happy to come back again! Make sure to tip well The beignets were amazing and I loved my omelette. The french toast was also mouthwatering ??????