The KFC where I visited is the best it's better than eden ,Reidsville Burlington Madison Greensboro, Danville all of these others stores need to be closed down very sorry workers & selfish & believe in serving the customer s 2days old chicken & cheat them the 1 I was at i.d recommend them to 1000.s of people before i.d do the others.
KFC is usually 98% of the time extremely great, but on this visit my carry-out order (chicken) was very soggy & less delicious and satisfying as usual. As a matter of fact, chicken was not hot or cooked thoroughly. It was pinkish blood on the inside.
The customer service was great I ordered the Tennessee hot tender combo the tenders were to hard and crunchy for me to eat but besides that the rest of the food I ordered was good
Soft drinks didn't taste right. Too carbonated. Evidently staff didn't check it or didn't care. Food was mediocre where KFC usually has good food.
My whole order was messed up then the whole order was not in the bag. After employee touched the computer she digging all in the bag like she was confused didnt knw what the order was supposed to be. Called back and spoke with manager she she come back amd get the fries that was missing from my order i get back she asked me for a receipt i told her i did not get one a the window then the employee at drive thur said she didnt remember me asking for a extra fry. I will never go back to kfc again they charge too much for your order to be messed up. They need to have a training class on customer service skills and knowing how to be organized to get peoples orders right. That is the problem today with fast food chains to hire too many young people that dont care about anything but a paycheck.
Great service fresh food. The older lady was kind snappy but the team was fast and friendly 10/10 I love wonderful customer service being a CSR myself I know it is a thankless job so on behalf of my team thank you!! ??
Why would you ask me to pass food back thru the window when you messed up the order with COVID going on REALLY and your going to throw it away.What part of this even makes sense.Love the awesome employees but management needs to rethink their procedures
I ordered a fill box and the chicken breast wasn't cooked well inside. My husband took it to the cashier and was given another one but it was the same way. Anyway I couldn't eat but I will come back to KFC
Is this chicken sandwich better than the popeyes chicken sandwich..... I'll leave that to you to decide... But I'll tell you one thing... It's very good
That's what I'm talking about good food