Subway

1967 Cotton Grove Rd, Lexington - 27292
60 reviews
Sandwich Shop
(336) 357-5121

Could only get the wheat and white bread.employee complained about night shift. Vegetables was not fresh.

This location is conveniently located and fairly clean. I have a suggestion for the owner. Please honor the Subway coupons at face value, as circulated, without adding additional exclusions. For example, bogo footlong. Intentionally coupon ordered 2 clubs. If the coupon had been honored, I could afford to give a bigger tip to your deserving staff.

Good service and good sandwich.

Placed an order online and the entire thing was wrong!

This Subway doesn't except any coupons. Stay away from this place. The employee there seemed to enjoy telling me that they don't accept any coupons. Want spend onepenny here anymore.

Placed an order online and the entire thing was wrong!

Great service. Fun staff

Employees didn't care . People standing I b line walked out.

Would be better if all the staff acts like they really cared about their job. Sometimes the staff seems really friendly and accommodating. Then you have other staff that don't listen to you when they make your sandwich. This is rough on the consumer when you don't get what you want on your sandwich. Told a girl one day the works and I still had to tell her everything to put on it. And she seemed to be heavy-handed with each item hoping I would just say that's enough. Seem like she did not want to be there. Kept rolling her eyes at me and not listening. The other staff member was very accommodating and was very upbeat at the cash register. Wish all of the staff here would concentrate on good customer service. This is a sandwich making shop unfortunately a lot of people like different things on their sandwiches. So paying attention to detail it's very important in this job. Love the location in the Food Lion shopping center. Really appreciate their appreciation of military veterans. However we'll have to give them only two of the three C's. They have good cost-effectiveness, and overall the store was very clean so I'll give them cleanliness. What they need to work on is great customer service which is the third C of great diners and dives. Rolling eyes and not listening to the customer only complicates the whole reason you're there is to make a great sandwich. Because Subway is in the business of Sandwich making. If you are working in that establishment that needs to be your overall priority. And being friendly and helpful creates a better day for not only you when you go home but for the customer. It means you have less negative ions and more positive ions in the air. Which creates a smoother workday. Will increase my overall grade when I see total customer satisfaction. I have found certain employees to be very motivated and offer me great customer service. It's the bad experiences that spoil the whole bunch. May God be with you in this terrible time in American history. May you seek your Lord and Savior Jesus Christ daily.

Would be better if all the staff acts like they really cared about their job. Sometimes the staff seems really friendly and accommodating. Then you have other staff that don't listen to you when they make your sandwich. This is rough on the consumer when you don't get what you want on your sandwich. Told a girl one day the works and I still had to tell her everything to put on it. And she seemed to be heavy-handed with each item hoping I would just say that's enough. Seem like she did not want to be there. Kept rolling her eyes at me and not listening. The other staff member was very accommodating and was very upbeat at the cash register. Wish all of the staff here would concentrate on good customer service. This is a sandwich making shop unfortunately a lot of people like different things on their sandwiches. So paying attention to detail it's very important in this job. Love the location in the Food Lion shopping center. Really appreciate their appreciation of military veterans. However we'll have to give them only two of the three C's. They have good cost-effectiveness, and overall the store was very clean so I'll give them cleanliness. What they need to work on is great customer service which is the third C of great diners and dives. Rolling eyes and not listening to the customer only complicates the whole reason you're there is to make a great sandwich. Because Subway is in the business of Sandwich making. If you are working in that establishment that needs to be your overall priority. And being friendly and helpful creates a better day for not only you when you go home but for the customer. It means you have less negative ions and more positive ions in the air. Which creates a smoother workday. Will increase my overall grade when I see total customer satisfaction. I have found certain employees to be very motivated and offer me great customer service. It's the bad experiences that spoil the whole bunch. May God be with you in this terrible time in American history. May you seek your Lord and Savior Jesus Christ daily.