Pizza Hut

1301 Gum Branch Rd, Jacksonville - 28540
86 reviews
Pizza Chicken Wings
(910) 455-8700

Been going to this location for years.Staff is always friendly,the store is always clean inside and out.My orders have always been correct,hot,and done on time.

Only question... why are wings so expensive? Other than that order was on point & fresh.

They’re understaffed man. They are doing the best they can. Quality service with the minimal staffing they have. Food is fantastic. If you’re looking for a good work environment APPLY!

The reason for the four stars is because I wanna start eating in the restaurant not because the food isn’t good because it always is I just miss going To eat when they had lunch buffets they were great

Plain mediocre. Careless, confused staff.Call-In orders go through a call center, which is horrible. Orders messed up and takes forever to resolve.Pizza itself tastes premade.

Pizza was very good. The gentleman that rang up my order was very nice, friendly and had a smile on his face. Nice to get greeted this way.

If there is a next time I'd like a more timely delivery and a hot fresh pizza.

I typically order from this restaurant but on this day the pizza hut online forum was having some issues which delayed my order by almost 2 hours to where we just picked it up ti save them the hassle. This will still be my go to spot , they just don’t have that many people working there so I understand the delay. I give them 5 stars because they are indeed working hard for pizza lovers like myself. My food was hot, fresh & delicious.

The pizza was burnt the bottom of thw pizza was was place and the cheese sticks were very nasty tasting whole experience 1/10

When i went to pick up my pizza. I went inside to the register the guy was less than 5 feet away from me and i guess found it more interesting to talk on his cell phone than to help the customer. I waited for about 5 minuets and he was still talking on his cell phone.I then eventually left without my pizza. I ended up just getting a hot and ready from Little Caesars. Why spend your money where you dont get good customer service