Ocean Bay Seafood

521 Yopp Rd Suite#100, Jacksonville - 28540
137 reviews
Seafood
(910) 968-0068

The first time my husband and I went here it was great. That was about 2 months ago and I left a 5 star review. Today when we got here, we walked in and the lady who greated us wasn't very friendly at all. We sat down and we gave our order fairly quickly, so that was a plus. We ordered mozzarella sticks and the marinara sauce was refrigerator cold. When our food came out it was a little warm. The Shrimp Alfredo has way too much sauce. I probably could have made 2 more portions with the plate that I had and the bread was burnt. My husband's drink got refilled 2 times. The first time she just came by and filled it. The second time she asked if he wanted more. She had never asked me once if I wanted a refill of my water. I ended up eating the ice by the time she came back over to see if we needed anything and still didn't ask if I wanted more water. My husband was in the middle of asking her but I said not to worry about it since we were about to leave anyway. Again 2 months ago I was extremely happy to have found a new place to eat at but now it is quickly becoming a last resort dining choice.

I ordered scallops which were extremely rubbery.Of the two corn on the cob we got one tasted like it was starting to spoil.Other than food quality it was a nice experience with fast and friendly service.

We went here on a Friday night and it was not crowded- it has a nice chill atmosphere and good menu selections. The food is phenomenal! Cooked just right, delicious seafood and the portions were generous! Dinner prices ranged from 10$ and up. I wasn’t expecting too much from this place but it really surprised me! You can dine in (waitress style) or order to go.

Making a order through Doordash, the driver was at our house to deliver our food but was contacted by the restaurant that they left out two meals from our order. So, the driver contacted us to inform us that he had to turn around and drive another 20 min back to the restaurant to get them so he can fulfill his obligation as a delivery driver and apologized. When we contacted the restaurant about how they would be able to compensate us for their mistake. They could have said they'd throw in an extra item and/or assured to reheat our food so that it will be warm and fresh when it arrives. Instead they argued with us about how it's not their problem, and we should have told our driver not to turn back and get the rest of our items we paid for. When we attempted to reason with them, and stress our point they got short with us and hung up. She didn't even let us know that she had to substitute our onion rings for French fries. We found out through the dasher once he came back and delivered our order. We contacted Doordash about the issue, they will be reported, and we were compensated for the substitution but the attitude and asinine remarks were completely unnecessary. She seemed as if she wasn't expecting any kind of contact or concern about the negligence of the situation caused. We had high hopes for this new seafood place, but based on this experience it feels like they don't really care about customer satisfaction and arent knowledgeable of personable skills. Not so hopeful for good quality dinning experiences anymore here. Won't be investing money here any time soon.

Making a order through Doordash, the driver was at our house to deliver our food but was contacted by the restaurant that they left out two meals from our order. So, the driver contacted us to inform us that he had to turn around and drive another 20 min back to the restaurant to get them so he can fulfill his obligation as a delivery driver and apologized. When we contacted the restaurant about how they would be able to compensate us for their mistake. They could have said they'd throw in an extra item and/or assured to reheat our food so that it will be warm and fresh when it arrives. Instead they argued with us about how it's not their problem, and we should have told our driver not to turn back and get the rest of our items we paid for. When we attempted to reason with them, and stress our point they got short with us and hung up. She didn't even let us know that she had to substitute our onion rings for French fries. We found out through the dasher once he came back and delivered our order. We contacted Doordash about the issue, they will be reported, and we were compensated for the substitution but the attitude and asinine remarks were completely unnecessary. She seemed as if she wasn't expecting any kind of contact or concern about the negligence of the situation caused. We had high hopes for this new seafood place, but based on this experience it feels like they don't really care about customer satisfaction and arent knowledgeable of personable skills. Not so hopeful for good quality dinning experiences anymore here. Won't be investing money here any time soon.

Very yummy! Golden shrimp Alfredo was to die for!

OUTSTANDING!!Big Mama was our server and she was very attentive, food was fresh, fast & delicious!Will definitely be back.

My grouper had to much breading and was fried really hard. The jasmine rice was bland and cold. The mac and cheese was also cold and taste like it came out of a box. I could have sent it back, but I ate it because I was starving and people are very spiteful. On a better note, my friend had a shrimp poboy with fries that was awesome! So, although I did not enjoy my meal, all of the food was not terrible. We gave them three stars because the waiter was very pleasant and helpful, but the food could have been better. Maybe we will return sometime in the future and try different items.

Our food was so good. The service was very good. You can't bet the price either. We will definitely be returning.

Super engaging and knowledgeable waitress and the food was pretty good too. Had one of the lunch specials each and other than slightly too sweet Cole slaw everything else was cooked well and the breading was just right.