China House

93 Western Blvd, Jacksonville - 28546
63 reviews
Chinese Seafood Soup
(910) 378-7186

If i could give this place ZERO stars i absolutely would. I ordered the beef and chicken habachi and the whole plate was filled with undercooked rice and half way cooked chicken. I called to complain and the woman who answered the phone told me she would give me $2 off my next order. And i told her im sorry that was unacceptable. I had completely under cooked rice and chicken i could get sick. So i told her im not tpuching the plate and if the manager wanted to he can come pi

We have had a very unpleasant experience with both the manager and the employees. Our food got us sick for 3 days, we were promised a free order of our food due to the first conflict of how it was delivered. I would not recommend. costumer service was bad.

Food was burnt horrible paid 13 dollars for 5 pieces of shrimp sweet and sour chicken burnt and egg rolls not even edible

fried rice taste like they dumped their ashtray in a pan and served it

So nasty!! Ordered sweet and sour chicken, general tsos, and crab Rangoon for delivery. I would give 0 stars if I could. The chicken was burnt and nasty. I don’t know if it wasn’t cooked all the way or the pieces were fried chicken fat, but either way, nasty. The Rangoon was also burnt. The cream cheese/crab inside was the consistency of feta cheese. Hard, not creamy at all. My husband couldn’t eat his general Tsos because he said it tasted bad. Save yourself the money and go somewhere else the pictures are of the sweet and sour chicken. Looks like it would be the general Tsos because it looks so dark from being burnt! I have pictures but don’t know how to add them here. I posted a review to their Facebook as well with the pictures. So frustrated that we paid almost $40 !

They double charged me for an order that was $31.02. so I paid 62.04 (me and my lawyer are figuring this out) for two orders that were supposed to be cheap. I ordered eggrolls, they got here and they were almost frozen. If I eat them I'm probably going to get salmonella. This restaurant does not care about it's customers and I made sure that they will be inspected very soon, with a mob full of angry testimonies waiting to greet the health inspectors. They won't be open much longer.

Ordered sweet and sour chicken, general tsos, and crab Rangoon for delivery. I would give 0 stars if I could. The chicken was burnt and nasty. I don’t know if it wasn’t cooked all the way or the pieces were fried chicken fat, but either way, nasty. The Rangoon was also burnt. The cream cheese/crab inside was the consistency of feta cheese. Hard, not creamy at all. My husband couldn’t eat his general Tsos because he said it tasted bad. Save yourself the money and go somewhere else

Disgusting food and HORRIBLE service. Food took an hour and 20 minutes and was wrong so I didn’t tip driver. The driver wrote himself a nice $9 tip on the receipt because my card was charged $9 more than the total for the food. Absolutely disgusting.

Had this for dinner, I'm currently struggling with food poisoning. Never ordering from here again

If I could give this place 0 stars I would! I ordered sweet and sour chicken and crab Rangoon at 2pm it’s 4pm I’ve tried calling multiple times and no one answered! It should not take 2 hours to get two items! I will NEVER order from here again and if and when my food arrives and it’s cold I will take it back and demand a refund! I will also report them to the BBB and health department! This is ridiculous!