Good little place, took my wife and my babies out and wanted a quick place to stop at. Just trying to make a lil special day for them.She loves Bojangles.
Food was good....would be easier to understand what is being said at the drive thru if they weren't required to wear mask
Ordered online for pickup, specifically stated white meat and paid the extra money for it picked ,up my order and came home, opened up our chicken and it's a mixture of white and dark meat and on top of that we can't get anyone to answer the phone. I will not be placing an online order with them again. They need to pay more attention to their customer's orders.
Horrible customer service. There's a pregnant woman that hates her job and takes it out on the customers. Only giving two stars because the older woman that's cashier is a joy to see every morning and the only reason I still. Go to this location. They love to randomly close the dining room.
The worst experience by far. I went through the drive through and they gave me some of my order and told me to park and wait. After 15 minutes of waiting they finally bring out more of my order. I ordered 3 dinners and it took me 30 minutes to get them. After I went inside to get my order the lady gave me an attitude about it. It took 3 times to get my order and it wasn’t even right… I just lost all patience to go back inside and deal with the terrible service.
Love the cheddar bo, for 1.79 it fills me up. The chic is awesome and the Mac n cheese, is sooo yummy. I love love Bojangs!!!
Horrible service. Waited 5 minutes in drive thru to order, which wasn't too bad, considering 2 cars were ahead of me. Placed a simple order of 8 pc tailgate deal, figuring it was noon and they were not very busy, and it IS a fast-food chicken place, that 8 pc of chicken would be pretty easy and quick. Paid at the drive-thru, where the lady gladly took my $24.60 (for 8 pc, 2 sides and 1/2 gallon tea... pricey but somewhat reasonable). Then it came... the classic "Go park over there and we'll bring the food out to you shortly". Definitely wasn't expecting that, as I didn't order anything unusual, and the 2 cars ahead of me drove off with their food. "Shortly" turned into 15 minutes, during which time I noticed 5 cars in a row behind me each drove off with their food as one would expect. Since it was 40 degrees and raining, I called the restaurant in lieu of walking inside to inquire about my long wait. After 3 attempts, I came to the realization that no one answers the phone at this location, so I was forced to walk in. By this time the D/T was backed up pretty good, so getting back in line was not an option. So, inside the store, I end up being the one blamed. The drive-thru lady insisted she had told me that there would be a 20-minute wait. I would have definitely asked for my money back and gone elsewhere if she had in fact told me that. When I pointed out that no one behind me or in front of me had to wait for their food, she qualified me as "the only one who ordered bone-in chicken". Really?! Translation: In order to get decent service here you need to pick from our assembly line of nuggets and don't expect we'll have "bone-in" chicken ready... a CHICKEN place. Come to find out, they had forgotten about me (which is what I thought). So I waited inside. While I waited, the manager rudely took the order of an elderly gentleman next to me. He asked for a 3-pc chicken dinner, and she loudly and impatiently told him that he needs to specify "bone-in".... "We serve different types of chicken here, sir... you need to tell me what kind you want." HELLO! He didn't say nuggets or tenders; he said pieces. Just rude as hell. After another 10 minutes of waiting inside, I finally got my food, but had lost my appetite. I brought the food back to the hotel with my 2 sons (one was reporting back to LeJeune and we were about to part ways for a year), because they were hungry and waiting. Otherwise I would have given a big HELL NO and demanded my money back. My sons said it was "pretty good" but since I had lost my appetite from the appalling service, I couldn't bring myself to give 2 stars to this rude and inefficient establishment. They cost me my appetite and precious time away from spending with my son before his deployment. Avoid this band of jerks.
Customer service was great !Biscuits were hard ,old and dried out to the point that they crumbled .Lately it's been a hit or miss on the food quality.Last visit was spot on with the biscuits .The visits prior to that wasn't up to par .
Rrruuuudeee! Didn't have what we wanted rushed us to pick something else. Wasn't explaining the difference in anything.. basically got the read the menu attitude. Who wants to pay $15 for some bogus tenders?? We originally wanted sides too but her whole attitude was disgusting . Never again
If you are a dasher then you might as well reject their orders because they will make every customers food that walks in the door before making your dash order even if you were there before the other customer. The girl at the front counter today looked very lost. They will cause you to time which causes you money because you are waiting forever to get your customers order. They need to take notes from other fast food restaurants that get dasher their order within 5 min of the dasher getting there.