Baskin Robbins out did themselves on my Birthday cake ! Such a beautiful cake and so delicious.The picture says it all. Thank you for making my day so special,
I needed an cake immediately that is big enough to serve for a 20 people party.Bailey from their team helped me to get a cake in 10 mins over the phone and also wrote my message on cake.Thanks a lot to bailey for your amazing work.
Worst place the white short girl the manger she take people money and give the wrong order
The ice cream is always good but our server walked away to help someone else. And they had no waffle cones.
they are always out of something
Been coming here for years and it used to be friendly, fast and consistent. Now every time we come, it appears the employees are being bothered by customers and they appear to be distracted or uninterested. Also, hours say they close at 8pm on Saturdays. Just drove over, arriving at 730pm, lights are off, noone there. Management needs to take a hard look at how they are running this place.
I normally go through the drive-thru, however today I decided to walk in. Based on what I experienced, some of the team members lack customer service and comprehension skills. When I walked in, I saw the ice cream I normally get and requested it.The young lady told me the ice cream flavor I wanted was sold and she was adamant about it. Another team member corrected her and when she was told the size I wanted, her next response was “we don’t have that size container available.” Clearly the container was available. ??The same young lady made a few rude comments and I opted not to respond. I strongly encourage the management team to train/educate their staff. It only takes a few minutes to verify if a product is available or not.
Very friendly staff... Multiple people came up to ask me if I needed anything which was a great problem to have.Rose went above and beyond to get me some Rocky Road ice cream. I told her that I really wanted rocky road but I didn't see it and she allowed me to sample a couple more that I might like but in the end I told her I was really still craving the Rocky Road.She went to the back and looked to see if they had any more and came back and let me know that they had one quart left. That was perfect since that is what I was going to purchase anyway.Great job overall! 5 stars!
Very disappointed employees are not wearing masks! Will not be back anytime soon.
Very disappointed employees are not wearing masks! Will not be back anytime soon.