My wings arrived in a air tight paper box that allowed the wings to steam the entire 5 mile ride to my house. The wings at that point had the consistency of air fried wings which made me doubt they were fried at all.My second big problem was that I received 8 drummers and 2 flats. This wouldn't have been a big deal but the flats were buried at the bottom and had obviously been sitting around a while or refired as they were very tough and dry.The only reason I gave two stars was the quality and size of the wings is what you would expect from a place dedicated to wings. They were large, not frozen and actually pretty juicy once you get past the awful texture on the outside.Fix your delivery boxes and up your Quality Control and you will get more repeat customers.