Usually fast service during normal amounts of traffic but this one more commonly has service issues than others in the area. It's aight
Me and my sister loves McDonalds usually but tonight was terrible we both ordered REGULAR 10 piece nuggets but gave us Spicy 10 piece nuggets didn't even tell us also they put it in the regular box won't go to this location again
Current management has really got the team working well, with customer service at the forefront of what they do.
I order the same thing every morning. Medium mocha frappe with a shot of espresso and crushed Oreo added. I was not aware of these add ons until I ordered through door dash one morning. This has become part of my daily routine. Absolutely love the staff in the morning! However, the staff in the afternoon, specifically around/after 1pm seem to be unaware of the menu items. This is my second time being told by the staff that they are not allowed to add Oreo to Frappes. I have had to produce a receipt showing them otherwise. This is the second time that I have received my frappe without having the crushed Oreo added, after already paying. So basically they still refused to give me what I asked/payed for thinking that I would not notice. I am very disappointed.
They had uncooked French fries and raw cheeseburger,also it make my husband sick with just one bite. Called them and noone returned the call. Becareful if you eat there at s main in high point,nc
Just returned for the second time tonight after half cooked hamburger, very raw !! Highly P.O. will not be returning.
I love the crispy chicken sandwich and the fish filet! And love using the app and getting deals all the time and earning points
This place has the absolute BEST customer service in the world! The managers are more than kind to everyone and always leave you walking out the door with a smile! 10/10 recommend this McDonalds. This McDonalds > All other McDonalds!
It's ok. They don't serve coffee after sometime around 3pm. There is not enough help, so be prepared to wait in line lunch to closing. If you arrive at opening it's faster. They are a crew that's been there awhile, and they're on the ball. Otherwise, I'd rate them with half a dozen other McDonalds where the wait is too long--- regardless of the reason. No one has 20 minutes on the short side before noon to wait for coffee. Or 40 minutes to wait on a meal, start to finish after the breakfast hours. It's not just this McDonalds. And as I said, this one averaged out to an "ok" because they're on the ball in early morning. No coffee after 3 or 4 pm, and long, slow moving lines after breakfast put them with the rest of the McDonalds in High Point, Thomasville, and Lexington, and a few I've been through in Illinois and elsewhere, traveling. Why do I go to McDonalds? It's the coffee...it always tastes the same, so I know what to expect. That's why. Their cost is no longer Fast-food prices. And you can afford to eat a restaurant meal and have a better choice of menus.I ordered 2 Sausage egg cheese McMuffin meals...formerly 7 bucks. Added 4 hashrounds...formerly 2 for 1.00 (even at a dollar, affordable).So, I get to the window and she says 19.00 and some change. I told her she must have put something on there extra? Then I said forget it. Took the coffee, coming off a 2nd shift, and stopped by Food Lion for sausage, and English muffins, and a tray of 10 frozen hashrounds, and got out for 9.00 and some change. And guess what? My order was correct when I got home.Don't know about the rest of you. The food isn't worth the price. The wait isn't with your time. Me? I'm making my own coffee, and packing a meal I definitely prefer to the McDonalds menu. Money is tight. Inflation is up. Do something different.
I have personally NEVER experienced this poor of customer service and have never been spoken to so rudely and disrespectfully by someone at their job, I’m honestly applaud at the lack of professionalism and the fact that such a people would even be employed by McDonalds, or Carolina QSC Management more specifically.