La Hacienda

1116 Eastchester Dr STE 106, High Point - 27265
170 reviews
Mexican
(336) 841-6384

Great server and food ,good prices

Great food, great service. We visit every time we're in town.

Get the Palousa. Awesome! Has 6 veggies- in it with your choice of meat. It is sooo cheesy and ALWAYS fantastic!

It is really disappointing to go out and try to have a nice dinner and have the manager consistently yell at our table to quiet down. He consistently came up to our table saying they are closed even though its 30min prior to their closing time. The manager is incredibility disrespectful and rude. If you are looking to have a peaceful dinner where you are actually allowed to finish without getting yelled at, this isn't the place.

Great food, service & atmosphere! We love it, something for everyone...

I used to eat here weekly but after my last encounter, I will never return. I paid my bill by debit card. The server took my card to the hostess stand (not the main register) and swiped it and brought me 2 copies of the receipt one was my copy and one to sign. On my next visit when I walked in with 2 coworkers, I was greeted with a "you no pay last time" and I was taken aback. I said I most certainly did pay and you swiped my card. He explained I had taken both receipts with me. I said even if I did take both receipts accidentally, you swiped the card and were paid for the food. The only thing that would have been missing would be the tip that I would have added to the merchant copy. I searched my purse and found both receipts. I went online and printed out the checking history showing the debit. I took my evidence of payment and an envelope with the missing tip money to the restaurant gave it to the manager and explained how embarrassing it was to be called out in front of my coworkers and anyone else in earshot. I told him I hope they enjoyed the tip and my previous business because I would not be back.

If I could leave 0 stars, I would. Tonight’s experience made me sad because I used to come to this restaurant all the time growing up, but unfortunately I will not be returning in the future. The manager came up to our table and told us to be quiet while we were talking at a normal respectable volume. When we walked up to check out, the manager swiped our card BACKWARDS and proceeded to tell us that the card declined. Before asking permission, he began manually entering our debit card information into the system. When we left, I asked for his name and he refused to give it. As I was walking out, he made a rude comment to me and I proceeded to leave without saying anything further. When we got into the car, our bank called for suspicious activity on our account. Our food was great, our server was awesome, but the manager made me never want to return. And I definitely won’t because he does not deserve my business after that experience.

Warned when we got there that the service was bad by disgruntled customer who was picking up a Togo order. Decided to stay and get a table. Sat for 15 minutes, didn’t get drinks didn’t get chips and salsa. Only two customers in the restaurant, no excuse for such bad service. Usually this place is good, won’t be coming back.

Excellent. The food is always good and the staff are very friendly. Muy Bien!

Terrible experience. Good food but the manager needs to go. He is rude, lied about customer complaints just to get us out of the restaurant. Wouldnt communicate with us when we asked why he said that. We will never go back because of this.