About 98% of the time they don't have what you order the other 2% it's cold
KFC is kind of a guilty pleasure. I love their original recipe chicken. The food is good. I did a pick up order through the app. Wish they did curbside though. Took it one start got that.
Best chicken pot pie and great customer service. I love the hot chicken livers. They are awesome. Your staff is very professional and drive-thru moves quickly. Please follow me on Facebook at George Francois Byers
So far, this store is batting zero for two. We've been there twice, both times severely disappointed.The first time we ordered the bucket meal. Upon getting it home we discovered we were severely shorted. The KFC bucket is supposed to be three pieces each of breast, thigh, drum, and wing. What we got was one breast, four thighs, three drumsticks, and four wings. The sides were cold when given to us.The second time, we decided to order the chicken tender bucket instead. Again, basically shorted on the order. If a chicken tender broke in half, they counted that as two chicken tenders. They did not ask us what sauces we wanted, and therefore gave us none. Again, the sides were cold when given to us.The service was abysmal, the attitude was through the roof, and we will never again patronize the high point KFC.
Some of the employees there have very poor attitudes. I had to wait on my order today, which I didn't mind, but when the employee brought it out to my car she just tossed the bag into my window with a big frown on her face. No Thank You, No Smile just an attitude. They can save that because I will not be back.
Ordered 2 or 3 items and they were out of them. Got to the window and all of food ordered was not in the bag. Looked thru drive thru window and work area looked dirty.
Got a bucket of chicken from drive through and got home to find that I paid for a 8 pc. bucket and only got 6 pcs. of chicken and when I went back to get another bucket later I told them about it . They did not even offer to give me money back or give me the two pcs. of chicken I didn't get on the fist bucket.
I ordered delivery and they forgot all of the sides that I order with my meal. My boyfriend ordered a 6 piece nugget and they only gave him 4. The biscuit was also hard and the chicken tasted stale like it had been sitting. Please do better ??♀️
Service was good the food was good and the employees are working hard to get the food out so if it takes them a minute to get your food out don't get frustrated they really make sure that your food is done right
Went to the drive thru and was told to wait she would be right back. Five minutes later she said it would be a 22 minute wait for any chicken orders.