Food was ok. This arbys in hp used to be one of the better ones around. Not anymore. Slow and not very nice service. Dining room closed drive thru only
The Arby's on North main high Point North Carolina is terrible customer service . .No customer should ever make accommodation for your rudeness
Drive thru took forEVER. I kept asking if I should pull up so the people behind me could get their shakes that had been sitting there since before I got to the window, but the employee said no because he didn't want to "waste the time" it would take to walk to the door I would be parked near. He kept telling me personal details about his check and overtime hours and was hard to understand because his speech was slurred. Waited at LEAST 15 minutes and he kept asking me what I ordered so I repeated it to him at least three times and still when I got home we were missing items. We spent nearly $50 on 4 meals and a side. They HAD to be short staffed. Or maybe they hadn't butchered the cow yet? Had I known I would have to wait for THAT part, I would have gone somewhere else. I try to be patient because I get a break from cooking but I won't go to that one ever again.
Sandwich was good but wait was long had a cook and one person working the window. Several cars pulled out of line after ordering and that was a waste of food.
Drive through order as doors were locked at 7pm.1. No receipt given.2. This is supposed to be a Classic Beef 'N Cheddar sandwich.
Food good.. customer service sucked. Carried on personal conversation with coworker without any concerns for customer....never acknowledged me in anyway. I would have fired them in an instant..
My husband and eat at Arby's when we go to town that time of the day, we enjoy alot of there food and they give military a 25% discount. Vickie of high point
Great sandwiches and wonderful people working the drive through window.
Always bit or miss with Arby's, never enough of something, like cheese on the classic beef & cheddar, or actually curly fries not just curved hard potato toothpicks. The need to bring back the triple berry sauce! I'm always excited for my food but disappointed once I get to enjoy it. They do have the best mozzarella sticks in Kernersville though, that's why it's 3 stars not 2.
so the drive thru lady is sweet but who ever is on the intercom needs some training bad.maybe if she would listen instead of interrupting you!! on what size your meal is when your still trying to tell her!!! just maybe but that's a hard maybe ... she would get the order correct. wrong order completely and horrible attitude.