This is the worst Chipotle restaurant that I have ever been to. I have given it several tries and finally I had to write a review. The main reason that this Chipotle is awful is because of the high salt content of their food. My husband and I always say that this is the Death by Salt restaurant. Today, we actually had to attempt to wipe all of the salt off of each individual chip. There is one item that is consistently excellent at this restaurant and that is the guacamole. I will still go to this restaurant to get that item, but I am done with the rest of the food. Just to let you know, we have been to other Chipotle restaurants in other cities that were very good. I guess this one is just poorly managed.
The food was good but the restaurant was nasty. The serving area had not been wiped down, food was everywhere as they added more to it and never wiped the mess up. None of the tables were clean and the drink area was also a mess. The floor was a hazard . Me being disabled could have resulted in a lawsuit. Sorry folks who work there we spent a ton of money for a good time but we were all shocked.
Always a good choice for lunch. They have a pickup window now for mobile orders but the line can move slowly. Usually worth the wait and cost.
Very unsatisfied. First time ever at Chipotle. The young lady who took my order was rude, insulting, and treated me like I was stupid. She was so busy yelling at people in the back she couldn't even make my bowl right. It seems like there was fighting between coworkers going on. She had gages, blond hair, and she was shorter. I understand when someone was having a bad day, but it ruined my experience. Just concerned as to if this behavior will continue. The food was really good though!
Delicious Food !!! Can’t wait to go back !!
Waiting in line for 15 minutes in the mobile online order pickup line is ridiculous. They couldn't even give us utensils and napkins. The food was a larger portion though and tasted pretty good
I will say the food is typically very good but the restaurant is always filthy. My family went for dinner recently, and found bits of food on all the tables, trash was overflowing and the floor was a mess. I’ve ordered from the app and had long waits in the Chipoltlane and they were out of Sofritas. I’ll not likely go back which is going to be difficult because I used to really enjoy the food. Very sad.
I have eaten at the Hickory store many times in the past and have noticed a growing decline in how clean the dining area has become. Two years ago i had no difficulty in finding a clean place to sit and eat and now it is a challenge... i wonder about the kitchen...On 2/26/2022 at about 3:30 PM I could not find a single clean table. Not exactly a common time for a rush and only saw 2 couples dining in so there were plenty of vacant seats suggesting there had been plenty of time to prep and clean, but not a single clean table.I looked around and saw two employees standing with nothing to do apparently but the dining area from the table tops to the floors were nasty.If i were the owner of this store i would dress down, pop in some afternoon and order a meal and dine in.I would also be upset about the money spent in recent upgrades to find my business in the condition this one is in. You cant blame it on covid like every other business tries to do... covid does not make sloven, uncaring and lazy employees.Dont say "its hard to find good workers"... walk across the road and take a look, have a midgrade chicken sandwich in a well run business that is clean and ask yourself why is that business banging... its clean, the staff is friendly and they appear sober.
They have always had vegan options & now they have PLANT BASED chorizo ! My bf eats meat though and they have barbacoa & carnitas as well as chicken . Big portions lots of options
The food and service is really good here, the workers are exceptionally nice and willing to talk and explain ingrediants and other things about their food. The kitchen and serving bar are kept clean and they always get you through the line very fast. The two issues I have with this chipotle, is the cleanliness of the dining area and the cashiers. Ive attached two pictures, and this is regularly how the dining area is. Trash and food littered everywhere, and tables are often smeared and covered in the previous customer's food. I understand most of the mess is the fault of the customers themselves, not the staff, but Ive never once seen a staff member attempt to clean the dining area and it is constantly in this state. And with the cashiers, i almost never get the same price on my receit even though my husband and I order the same thing. Sometimes our bowls will cost around 5 dollars because we dont put anything really other than beans chicken and rice. Other times it costs the full 8.10. Sometimes I get charged for my queso, and sometimes its marked as guac which is like a dollar and 20 cents more exspensive. We always ask for One Small Soda aswell, and sometimes wr get charged for a large. Its not a one time thing either, this is consistant everytime we come. I reccommend taking your food to go here and making sure you read your receit before leaving.