Perfectly fresh donuts but the staff could be more attentive and could speak up more, everytime you ask a question you can't hear them due to it being so busy plus they are basically whispering I guess because they are shy or something but you can't understand them and it makes it very difficult ordering sometimes! Besides that it's always awesome!
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I had the worst experience from Krispy Kreme. I went to Krispy Kreme after 6 am and there was no one in the drive-thru line. One dozen of Original Glaze donuts were purchased. When I grabbed the box, I didn't think anything was wrong. When I got to work, I realized the donuts were old and not hot. I have called the manager and she said the machine was not working. I don't understand why Krispy Kreme would sell me old donuts. This is not good business!
Friendly staff. Was disappointed that they were out of lemon filled doughnuts. Only suggestion would be if you're out of a product, please don't fill the spot with something else and not change the tag. I looked a little silly pointing and telling the girl they're right there. If you're out you're out, but please change the signage.
What is going on at Krispy Kreme!! I went into the store and there are hardly any donuts ? to choose. The cashier informed me that the hot donuts I couldn’t get but I had to settle for the ones on a rack that she told me were made early this morning. It’s almost 9:00 at night. The only other selections they had were chocolate frosted, raspberry filled, and creamed filled. The quality has definitely suffered severely. There were three cashiers, three people placing the HOT donuts on trays, and another two people in the back. So I can’t believe that it’s a manpower shortage problem. I heard another cashier state to the other cashier “that’s all the donuts we have? They (customers) are going to be mad tonight”.
I was getting a free dozen on a Red Cross promotion. The cashier asked me if I wanted to wait a couple of minutes because some hot ? doughnuts were just coming out of the fryer. YES PLEASE! She was very pleasant. Wish I had gotten her name.
I went to Krispy Kreme and I had and online order (custom order) and I gave the guy my name and he told me they didn’t have it, they only had glazed.. I told him that I would want to cancel then and how would I go about getting my refund? and he says “idk” and I’m just staring at him wondering if he’s going to ask someone and after a minute of staring at each other he asks the lady next to him and she tells him that I would have to call customer support and he proceeds to tell me. I told him “okay that’s fine, what’s the number?” And he says “idk that either ”.. like that’s not helpful at all and really unprofessional. I felt as if he was not trying to help me.
1 23 22 2:17 PM Stop through here to get a strawberry chiller 1st time I've had a terrible one. My drink was way too sweet and had way too much syrup, I literally took this home And And divided it at least 5 times and it was still way too sweet Which tells me either someone needs more training, it was intentional or just lazy.
I have always stopped by here when time permits. I stopped on this day and they got what flavors I wanted wrong.Instead of lemon filled I got 6 rasberry filled.Should've been 3 & 3.The young lady was training someone.I know mistakes happen.But I had my mouth ready for them.
There is nothing better than a hot Krispy Kreme and a cup of coffee! It is a regular trip for us when my grandkids come. All there selections are great! I too am sad they quit making cinnamon buns! The were my favorite. If you have never tried a Krispy Kreme, you need to get in there!!